This is a current list of Known Issues in Scaler 3.0.5:
Issue | Description | Solution | When will it be Addressed? |
---|---|---|---|
Custom VST Folders | No VST Custom Folder support | Add Custom VST Path in Settings Menu | Scaler 3 v1.0.6 April 30 |
MIDI Capture Tempo | Fixed at 120 BPM, timing is off outside of this tempo | Scaler 3 v1.0.6 April 30 | |
Main Track MIDI Export with Motions Enabled | Dragging Main Track MIDI with Motions Enabled exports incorrect or extra notes | Scaler 3 v1.0.6 April 30 | |
Export Main Track MIDI Chords 1/2 Bar in Length | Dragging Chords 1/2 Bar in length exports incorrect length | Scaler 3 v1.0.6 April 30 | |
Humanize Timing/Both | Does not sustain chord when active | Scaler 3 v1.0.6 April 30 | |
Strumming | Does not sustain chord when active | Scaler 3 v1.0.6 April 30 | |
Strumming | Direction | Calls up incorrect menu / not operable | 3.1 Expected mid May | |
Tooltips Default | Default Tooltips On/Off not being saved as default | 3.1 Expected mid May | |
Audio Detection CPU Spikes | CPU usage hits 100% during audio detection on Windows. Smaller spikes in VST plugin on Mac OS | Scaler 3 v1.0.6 April 30 | |
Windows 11 ARM Installation | Users are experiencing installation problems on Windows 11 ARM devices. | Currently being investigated | |
Activation Field Case Sensitivity | Activation field incorrectly omits letters and adds numbers for some languages, causing activation failures for some users. | 3.1 Expected mid May | |
Windows Installation Failure â Manual Path Conflict | The manual fails to install to Users\Public\Documents on some Windows systems. | Disable OneDrive or see below article. | No code fix planned â user config required |
Track Audio Output Muted with Certain VST3 Effects | Audio output is muted when specific VST3 audio effects are added to a track in either VST3 plugin or standalone mode on Windows. | Currently being investigated | |
Activation Error - âCouldnât Activate Licenseâ | Some users receive an error stating, âCouldnât Activate License: Could not read or write license file. This is a trial version of Scaler 3, you have 0 days remaining,â possibly due to OS permissions preventing file access. | Currently being investigated | |
Certain Motions Incomplete | Some Performances are incomplete in contrast to GUI representation. | Currently being investigated | |
With DAW Sync Off, Loop Causes Unresponsive Play/Stop on Plugin Reopen | If an internal loop is playing with DAW sync turned off, closing and reopening the plugin makes the Stop button unresponsive and the Play button non-functional. | 3.1 Expected mid May | |
DAW Sync not behaving correctly in 6/8 | Does not Sync correctly in DAW Sync Play mode when time signature is set to 6/8 | 3.1 Expected mid May |
Also some features confirmed for Scaler 3.1 expected mid May Include:
- Main Track Live Sync - Syncs Main track across instances and DAWs
- Batch User Chord Set Import - Ability to import several XML files at once and choose destination folder
- Play Bar in MIDI Editor
- Drag and Drop MIDI files
Instructions for a clean Install:
Mac - Clean Install:
- Delete the standalone state file in this folder: /Users/[NAME]/Library/Application Support/Scaler 3.settings
- Delete the personalised files in this folder: /Users/[NAME]/Library/Scaler Music/Scaler 3
- Delete the shared user files in this folder: /Users/Shared/Scaler Music/Scaler 3
- Reinstall.
Tip: The Library folder is hidden by default. To access it, open Finder, click Go in the menu bar, and hold the Option (â„) key to reveal Library.
PC - Clean Install:
- Delete the standalone state file in this folder: C:\Users[NAME]\AppData\RoamingScaler 3.settings
- Delete the personalised files in this folder: C:\ProgramData\Scaler Music\Scaler 3
- Delete the shared user files in this folder: C:\Users\Public\Documents\Scaler Music\Scaler 3
- Reinstall.
Tip: The AppData folder is hidden by default. To access it, you can either:
- Type %AppData% in the File Explorer address bar and press Enter to go directly to the Roaming folder
- Or navigate to C:\Users[USERNAME] and make sure âHidden itemsâ is checked in the View tab
Users may also remove the actual plugin binary files for VST/VST3/AU/AAX. However if you reinstall with your DAWs closed, these should be overwritten when reinstalling.
*Article referenced above for âWindows Installation Failure â Manual Path Conflictâ is here.