When i try to save a scaler project outside of “C:\ProgramData\Scaler Music\Scaler 3\Presets\Use” it creates the save file and Scaler Freezes for ever. I have to force terminate Ableton through task manager. (scaler runs as VST inside Ableton) Then the save file is 0 bytes after forcing Ableton to…

Hi all, This has been resolved in Scaler 3.3.0 . We’ve improved the preset management system, including the addition of preset import support. You can now save your presets wherever you like, and import them into Scaler 3 when needed, removing the previous workflow limitations that could lead to fr…

I saved a preset in FL studio, than had a Scaler screen freeze. After re-opening FL and scaler the preset previously saved had 0 information in it.

Hello @Lucian89 Just checking, have you installed the 3.0.1 Update ? Cheers.

@Steven , I am not sure, but this sounds like a similar issue I am having. I tried saving a preset from within Scaler 3 audio version, but I saved the preset to a non-standard location. Am on Studio One Pro 7. When I saved the preset, Studio One froze or hung and required me to kill it in task mana…

Hi @Lucian89 . Did you try and save the preset outside of Scaler’s default location? Cheers

Yes sorry maybe i was not clear (English is not my main lang). The problem is that when i save a preset outside of Scalers default location everything freezes (Scaler & Ableton).

No you’re fine, your message was clear. Thank you :slight_smile: I just wanted to confirm if Lucian89 also saved the preset outside of Scaler’s default location. All good though, we’re investigating.

Hi! I encountered the same problem. With Scaler 3.1.3 standalone on Windows 11, when I save a preset in the default location (C:\ProgramData\Scaler Music\Scaler 3\Presets\User) or another folder from the same drive (for example, on the desktop), it works fine. But when I want to save it to another …

Hi @Ariakan , thanks for your post. We’re currently working on improvements to the preset save/load path system, which we expect will prevent issues like this from occurring. We’re hoping it will be included in Scaler 3.2, but if not, it will definitely be part of a future update. In the meantime, we…

It’s happening on 3.2.0 as well to me. Looking forward to having an actually functional preset browser, in the meantime I’ll set up an automatic backup of the default folder.

I’'m experiencing the problem described above with the latest 3.3.1 standalone with up-to-date Win11. This is a serious problem. Every time I try to deep dive into the new features, I get a HANG when trying to save progress somewhere other than system folders. Doesn’t do much for confidence. Esp…

Scaler Freezes when try to save in another hard disk

Scaler 3 Support Fixed

Steven October 1, 2026, 6:13am 21

Hi @BobF,

Scaler 3.3.2 fixes the crash on Windows 11 when saving presets directly to an external drive.

Please visit My Products at scalermusic.com to download the 3.3.2 installer. Cheers!

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Scaler Freezes when try to save in another hard disk

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