Scaler 3 activation transfer

Scaler 2 Support
1

Hi! I’ve just bought Scaler 3 and this is my first Scaler Music product. I see that there are 3 activations available. In the legal part of the manual the wording is

The Licensee may install the Software concurrently on up to three (3) computers

Does that mean that I can uninstall or transfer license activations from one computer to another? For example, if I loose my laptop or I need to reinstall windows, will I need to purchase Scaler 3 again if I used all three activations by that point? Or does concurrency in this case mean that I can install Scaler 3 on three computers and if I try to install it on a fourth one, one of the first three will automatically be deactivated?

It’s not clear what the situation here is since I’m planning on using Scaler 3 to write music on my desktop PC and two laptops (one travel laptop and one for performing live). If any of these systems require a windows reinstall or be lost/damaged beyond repair, will I have to purchase a new license?

Thank you!

1 Like
2

Yes I have the same question. I need to be able to manually reasign licences because i have frequent PC rebuilds. Although generally i will only need on 1 (or maybe 2) computers at any one time. if there are only 3 lifetime activations then i will need to get a refund as i will be through those in a month or two. :grimacing: I have a ticket in with support

1 Like
3

I have the same issue as scaj - I do occasional rebuilds and and sometimes experimental builds, and need to be able to deactivate activations or treat an activation as temporary.

4

Hi All please don’t worry. We will introduce a system that allows you to deactivate and transfer your licences. In the meantime if you have any issues raise a ticket with support over at scalermusic.com and request more activations. No issues.

5

Hi Davide, any timeline on this? I’m stuck in the same situation and can no longer use Scaler3. Support seems to be slow, or unable to solve this as a ticket right now.