Hi - I’m on MacOs Ventura 13.7.4, Studio One Seven, Scaler 3 1.0.5. Happy to report Scaler is MUCH more stable, but still having one consistent bug:
On Mixer page, when trying to lasso the entire chord progression in the Main Track, Studio One crashes. This doesn’t happen when trying to lasso all chords in the Main Track on the Create page. But it’s consistent on the Arrange Page.
Not sure if you’ve implemented a “select all” keyboard command that would eliminate the need to lasso all chords, but that would be amazing!
Hmm strange I wonder if this is a Ventura thing? @Tristan This isn’t happening for you? @GoliathGrouper Do you have the latest update of Studio One 7? Can you send a crash log?
Yes we have implemented a select all in the three dot menu and right click menu! Coming in 3.1
HI Davide, was Select All implemented only for Mac, because I don’t see this option on Windows? In fact, I even didn’t know that this existed (but wanted this functionality).
I had identical issue on Win 11, but fixed it by deleting C:\Users[user]\AppData\Roaming\Scaler 3\scaler 3.settings.
Maybe this can help you, if you did not try.
Hi,
On Scaler 3 1.0.5, stand-alone mode, fresh install made (again) yesterday, MacOS Sequoia 15.4.1, I was able to crash 7 times in a row when “lassoing” some chord on just loaded Scaler preset “Nice Strings” (which they are actually :-)).
The screenshot below was taken a ms before the now systematic crash. I started the lasso on the Chord Follow track then went left and up and as soon as the mouse pointer touch the last note, badaboum (excuse my French).
Yes that is reproducible for me. The problem with these presets is we made them in a Beta so they have caused legacy issues. Either we can fix them or we recreate them. I will discuss with Dev team. Thanks for reporting.
It’s very consistent on my end, it just crashed at the very moment it was going to loop back at the start, didn’t need to use the Lasso, which unfortunately renders the VST completely unusable at the moment.
I am on Mac OS, running REAPER 7.36, Scaler 3.0.5 (and 3.0.0) crashes consistently when trying to lasso the main track from right-to-left, taking the DAW down with it. 100% reproducible. Seems to happen when the lasso reaches the same chord, but I don’t know if it is because of the chord, the number of selected chords or the coordinate.
Reach out of I can gather some data to help fix this bug.
Hi @CCPRN, welcome to the forum and thanks for your post. If you’re still experiencing a crash after doing a clean install and update to version 1.0.6, could you please share a crash report? On macOS, you can retrieve crash reports via the Console app. Cheers!
VM Region Info: 0 is not in any region. Bytes before following region: 4416081920
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 107381000-108ccd000 [ 25.3M] r-x/r-x SM=COW /Applications/Studio One 7.app/Contents/MacOS/Studio One
Kernel Triage:
VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter
VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter
VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter
Hi @Daren welcome to the forum. Strange to hear this is happening when running both Scaler 3 as a plugin and standalone. Not that it should be happening in either.
There is an issue we are aware of regarding the template presets. Loading one of these presets then playing main track chords can in some cases lead to crashes. These presets will be updated soon to resolve this.
Would you mind please confirming if this crash occurs even when using Scaler 3 from a blank session, rather than a preset? And also have you updated Scaler 3 to v1.0.7?
Hi @Daren very odd that this is happening standalone as well. Most standalone crashes can be resolved by deleting the standalone state file: /Users/[NAME]/Library/Application Support/Scaler 3.settings
Could you please try deleting this file, then running Scaler 3 standalone and seeing if crashing persists? If so it would be very interesting to hear exactly what leads to a crash. You say this happens when selecting main track chords. Does this mean after strarting from a bank session, you drag chords down to the main track, then Scaler 3 crashes whenever you click on any of them?
Regardless this does sound very unusual so it may be worth attempting a clean re-install via the instructions on the Known Issues forum page:
Instructions for a clean Install:
Mac - Clean Install:
Delete the standalone state file in this folder: /Users/[NAME]/Library/Application Support/Scaler 3.settings
Delete the personalised files in this folder: /Users/[NAME]/Library/Scaler Music/Scaler 3
Delete the shared user files in this folder: /Users/Shared/Scaler Music/Scaler 3
Reinstall.
Tip: The Library folder is hidden by default. To access it, open Finder, click Go in the menu bar, and hold the Option (⌥) key to reveal Library.
