Hello,
I’m running Logic 11.1.2 With Scaler 3.7. I am having an issue that is preventing me from opening up a project. Every time I try to open up the project, I receive this message popup
The Audio Unit plug-in “Scaler 3 Control” by “Scaler Music” reported a problem which might cause the system to become unstable. Please quit and restart Logic Pro.
I try to recover from the list of options but it doesn’t ever seem to recover. This is basically effecting me from even able to open the project at all now, which isn’t great.
I’m afraid I don’t have any other code based information to offer, because it doesn’t offer me a 'send report" prompt.
Would love for this to be resolved as soon as possible… the only other thing that may be causing this is that the midi effect is being used on a channel that has NI Komplete Kontrol on it, which is also has its fair share of bugs.
Hello,
Pinging to this thread again.. I did a fresh install and everything and I can’t seem to open my project. I know I don’t have much info to lend here, but if anyone has any tips as to how to work around opening the project without having Scaler 3 crash it, I’d be super thankful! Otherwise, I will hope for the best with the 3.1 update…
Thanks so much! Scaler 3 is a lovely product, just hoping I can figure this out ASAP so I can get back to work on this particular project…
Hi @srubin77 apologies for missing your question earlier. If you remove the Scaler 3 component files from the Components folder on your Mac, this should allow you to open your Logic project again, if it is the Scaler plugin causing the issue.
The files are located at: Macintosh HD/Library/Audio/Plug-Ins/Components
Delete or backup: Scaler 3.component, Scaler 3 Control.component and Scaler 3 Audio.component
If you delete them, you simply need to run the Scaler 3 installer again later to get them back. Or you can manually back them up, then copy them back again later. In your case you may only need to remove the Scaler 3 Control.component file.
After removing these files, your Logic session will hopefully open and simply state that the plugins are missing. Then you can save the project under a new file name, and reinstall the Scaler 3 plugin files.
Unfortunately I can’t think of a way to recover the state of the Scaler 3 plugin, so it is a shame there is not a crash report available to be investigated.
I would dare say that it is due to something being hosted within Scaler 3. You can open Logic Pro without plugins and then disable them (the plugins one by one):
To open Logic Pro without loading plugins, press and hold the Control key while Logic Pro is starting, and choose “Don’t Launch” or “Launch Without Audio Units”.
Did you have a third party VST loaded within Scaler 3? I’ve had a similar instance before and I updated the VST that I was using (can’t remember exactly which one it was) and no longer got the corrupted session.
Thank you Tristan & Davide for this feedback and insight. I appreciate it!!
I tried disabling the scaler plugin inside the plugin manager in Logic, but that did not solve the issue. Next time I am at the computer I’ll give Davides suggestion a try. I’ll report back if I’m still having issues.
Thanks again!!