On the Scaler, My Products area, the link to ScalerEQ is exactly the same link address as Scaler3. Download and install using the ScalerEQ link, Scaler 3 was re-installed ScalerEQ did not install. My PC file structure has no trace of ScalerEQ files. This is another - unable to download installer request.
I just purchased Scaler EQ and noticed that download button for windows is linked to Scaler 3 instead of the expected Scaler EQ. I’m assuming this happened after the URL for Scaler 3 was updated.
I’ve attached an image for reference.
Workaround: Use the Mac download link, then replace “mac” with “windows” and “pkg” with “exe” in the URL, as shown below.
URL:
https://scalereq-mac-installer.s3.us-west-2.amazonaws.com/Scaler-EQ-1.1.3.pkg
@NahshonWiltshire @Andy
Thanks for pointing that out. That has been fixed. Would you mind trying again?
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Thanks the link has been fixed, it works correctly now.
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