Cannot get Scaler 3.2 to install - SOLVED

SOLVED THE ISSUE:

I thought about this and turned off the folder protection in Windows Security - installed immediately. Then turned on the protection again.

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downloaded the new version from the website, but it will not install; Scaler Detector installed immediately, but 3.2 keeps giving me a destination error.

Followed some online advice and deleted the previous instance of the program and folders, but still won’t install.

If I hit the “Skip this file” it stops with the next thing.

I have no idea what to do!

Use File Explorer to see if that folder exists.
If it does exist then try to manually create a file there (right-click->new ). If it fails you might get a more helpful error message.
If it does not exist then create it and try the install again.

Thank you; sadly it didn’t work.

I am completely confused by this.

Hi alan_mx_8

Welcome to the community. May I ask. Have you tried installing with administrator rights? If you haven’t, this is sometimes solution.

I have, does the same thing. :smirking_face:

I just got Scaler 3 today. I tried to install it this morning and it was taking a while to scan all my plugins. So I just came back to it and it was stuck at the end of the progress bar, goodness knows for how many hours. I tried to quit (won’t quit), tried restart (won’t restart computer without quitting the installer. It just says on an install in progress, ‘Your computer can’t be shut down because an install is in progress, Scaler Music - Scaler 3 is baing installed, interupting the install may damage your computer. you can shut down when the install is complete.’

But it won’t complete…

Also says “running package scripts”

Installation is on a Mac.

I have the same problem with Scaler 3.2 on my PC. but no problem with Scaler detector in the same folder (sclaer music)… I try 3 hours to resolve it, but after ten possible solutions i dont see…

The folder control mechanism in Windows security (ransomware) needs to be disabled. I was able to install the software.