Hi Steven,
Thanks for your speedy reply. I’ve downloaded and run the installer and unfortunately it hasn’t resolved the problem. I tried both the VST3 & VST2 versions of Scaler 3 and both caused Reaper to close.
Regards,
Alan hoskins
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Hi Alan,
Thanks for trying the beta build and for the update. Would you be able to share a crash report? On Windows, crash details are usually recorded in Event Viewer > Windows Logs > Application. If you can export the relevant Application Error entry for Reaper and share it here (or via DM), that would help us investigate further. Cheers.
Hi Steven,
Below are three application error logs. Two of them will be from the beta build VST3 & VST2 attempts. I’m not sure what the third is from but I thought I’d include it in case it proved useful to you. Let me know if you need any further info or if I can try any more beta builds for you.
Regards,
Alan Hoskins
Log Name: Application
Source: Application Error
Date: 19/02/2026 11:46:44
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MusicPC
Description:
Faulting application name: reaper.exe, version: 7.6.1.0, time stamp: 0x69824be8
Faulting module name: ntdll.dll, version: 10.0.19041.6456, time stamp: 0x7ec9c15d
Exception code: 0xc000041d
Fault offset: 0x000000000001998e
Faulting process id: 0x6a80
Faulting application start time: 0x01dca1955576f176
Faulting application path: C:\Program Files\REAPER (x64)\reaper.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 80a3fcf7-2c1d-413c-8743-5838d77a75f5
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
1000
0
2
100
0
0x80000000000000
106446
Application
MusicPC
reaper.exe
7.6.1.0
69824be8
ntdll.dll
10.0.19041.6456
7ec9c15d
c000041d
000000000001998e
6a80
01dca1955576f176
C:\Program Files\REAPER (x64)\reaper.exe
C:\windows\SYSTEM32\ntdll.dll
80a3fcf7-2c1d-413c-8743-5838d77a75f5
Log Name: Application
Source: Application Error
Date: 19/02/2026 11:47:21
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MusicPC
Description:
Faulting application name: reaper.exe, version: 7.6.1.0, time stamp: 0x69824be8
Faulting module name: USER32.dll, version: 10.0.19041.6456, time stamp: 0x5094b343
Exception code: 0xc000041d
Fault offset: 0x000000000000d80f
Faulting process id: 0x38ec
Faulting application start time: 0x01dca19574e22915
Faulting application path: C:\Program Files\REAPER (x64)\reaper.exe
Faulting module path: C:\windows\System32\USER32.dll
Report Id: b7481266-adea-4562-834d-8d70bc229ef5
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
Log Name: Application
Source: Application Error
Date: 19/02/2026 11:48:15
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MusicPC
Description:
Faulting application name: reaper.exe, version: 7.6.1.0, time stamp: 0x69824be8
Faulting module name: USER32.dll, version: 10.0.19041.6456, time stamp: 0x5094b343
Exception code: 0xc000041d
Fault offset: 0x000000000000ea7b
Faulting process id: 0xa70
Faulting application start time: 0x01dca19597067dac
Faulting application path: C:\Program Files\REAPER (x64)\reaper.exe
Faulting module path: C:\windows\System32\USER32.dll
Report Id: a3a72e31-9342-46b8-bedd-4465c5a38d14
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
Hi Alan. Thank you for going to the trouble of pulling those logs - really appreciate it. I’m going to pass everything over to our dev team and have them try to reproduce the issue on their end. We’ll come back to you once we have more to share. Thanks again for your patience.
Could you also send me the beta? Scaler 3.2 is suddenly not working on my Win11 whatsoever. Standalone won’t load at all, (background process gets stuck and needs to be ended via task manager), vst2 and 3 won’t load in any daws at all…just hangs and crashes. I have done clean uninstalls via Revo Uinstaller Pro and reinstalled, which hasn’t fixed anything. Have no idea what went wrong since I really haven’t changed anything on my PC…wondering if Win11 added an update that is making Scaler 3 suddenly not work. (scaler 2 still works)
It is not Windows update. I have Win 11 Home, Scaler 3.2 and Reaper 7.61, and have no problem.
Hmm but what Windows 11 build update are you currently on? I am using Win 11 Pro, version 25H2, OS Build 26200.7840. And I really haven’t changed anything around on my PC lately that in my mind would cause the plugin to suddenly stop working. I own hundreds of other vst3 plugins without issue, and like I said I did a thorough unistall a few times getting rid of what I think would be all traces of Scaler 3. I did remember I had an older version, Scaler 3.1.3, which I just tried installing and that one works without issue. 3.2 is still DOA.
I could still have a variation different from you causing the issue; a security or cumulative update within my Windows that I updated and you didn’t for example… I mean there’s a lot of potential differences here. Maybe there’s some driver clashing, who knows, but I would find that odd considering Scaler 3.1.3 is running without issue but 3.2. is hanging …something obviously changed from 3.1.3 to 3.2
Hi @Greta. I’ve sent you a DM with a beta build. We’d be interested to hear how it goes. Feel free to post any questions or feedback here, or via DM. Thanks.
Hey Steven, thanks ! Unfortunately it still behaves exactly the same! Re-installing 3.1.3 gets it up and running again. I’ll have to re-install it to see if I can get any crash logs from a daw, I will try my best over the weekend to do that and send you the info if that helps… thanks for the reply!
Hi @Steven. Just wanted to let you know that I updated Reaper to version 7.64 today and Scaler 3.1.3 ran without crashing Reaper and I was able to access various functions. I then installed the beta build version you sent me (Scaler Music - Scaler 3 - PC 3.2.0-develop-8780.exe) and Scaler 3 loaded without any problems and showed the tutorial. I exited the tutorial and could use various functions without any problems.
Regards,
Alan Hoskins
Hi @Greta and @MrCrumbly, thank you both for the updates.
Alan - great to hear that the beta build worked well for you in Reaper. Appreciate you testing it and reporting back.
Greta - thanks for the info, and sorry to hear you didn’t see an improvement. We have a 3.2.1 update coming out soon, which includes the fixes from the beta build plus additional improvements. Once it’s released, I’d recommend doing a clean install of 3.2.1 to see if that resolves the issue you’re seeing. You can also bookmark the Scaler 3 Latest Version thread to get notifications when new releases are available.
Hi @Steven. Just as a final update, I have installed Scaler 3.21 and it works fine with Reaper v7.64.
Thanks for your help.
Regards,
Alan Hoskins
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Just installed 3.2.1 and it seems to be working ok so far! Thanks again!
1 Like