Make sure you are not out of disk space and maybe try downloading the updated installer again. Maybe the file is corrupted.
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I have more then enough space … and everything you mentioned i did and the bug is still the same … can i find these files somewhere else or what should i do
You really posted 5 of those.
The installer extracts a secondary executable called Scaler+3.0.1.tmp which runs from a temp directory (%LocalAppData%\Temp\is-XXXXX.tmp) and that packaged process copies over the sound files to C:\Users\Public\Documents\Scaler Music\Scaler 3\Sounds.
The temporary file only exists while the installer is running and copying so you cannot extract the files manually…
I would recommend you try deleting your C:\Users\Public\Documents\Scaler Music\Scaler 3\Sounds\ folder and then re-running the installer, just in case there was an issue with the permissions on the existing files/folders.
You could skip the files and then run the installer on a secondary computer and copy them from there in a pinch.
If you want to verify that your installer is not corrupted, here are the checksum values for mine:
Name: Scaler+3.0.1.exe
Size: 993924752 bytes : 947 MiB
CRC32: 24E67915
CRC64: 688766BA24C062E6
SHA256: bc49f22d508c244e200bab3d56184848fa49faf40dccbdd24ec5943c299086c7
SHA1: bfb76f9ea081bc3122996aa5977e60591dd42215
BLAKE2sp: 98829a89a7034dedc1d1505c7c2d896e1753a6ac35ffd706b6aaab7cf28a5d26
XXH64: 1EACD626C98BE7D9
If you use antivirus, you can try disabling it for the duration of the install to see if it is interfering with the copy.
If the checksums match and you still have the error, you can use Process Monitor ProcessMonitor.zip to watch the install and it will provide clues as to why the copy is failing.
Just add a Path filter with the name of a sound that is failing to copy and the result and reason will be shown. I have included a screenshot of a successful copy operation
A few users are reporting Ransomware protection hindering installation. If so try this:
Windows Virus & threat protection - Ransomware protection - Click “Manage ransomware protection” - Turn off “Controlled folder access”.
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This is very dangerous,
I think it’s better white-listing Scaler folders only in your antimalware tool, not all folders
Thanks for clarifying @ClaudioPorcellana . I am not a windows user but that was posted by one. I believe this article is relevant
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it confirms what I said: “Your only option is to set your application as trusted.”
"For example, to add the executable test.exe located in the folder C:\apps, the cmdlet would be as follows:
Add-MpPreference -ControlledFolderAccessAllowedApplications “c:\apps\test.exe”
One application, not all applications that is the case if you turn off the whole option
There is a difference, I think
Problem solved… thank you
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