I purchased Scaler a couple of years ago and have used it without issue since then. That is, until a few minutes ago when I kept getting white noise as if it was a demo, followed by a message in my Scaler 2 plugin window in my DAW (Logic Pro) telling me I needed to purchase a license or upload my license file and input my email address.
However, I keep getting the following error after doing so (and I did input my email address in all lower case letters per the instructions):
Hi Ed - yes it is the same email and I have downloaded the license file numerous times as I would delete it after deleting Scaler 2, restarting my computer, then downloading the license file again and reinstalling Scaler 2 and still get the error
Had the same issue I kept installing the previous versions of scaler 2 as it showed up as default 2.6.0 so I went to the drop down menu and installed the latest version which is 2.7.2 at the time and it solved the issue hope this helps anyone!
Hi @habe2 if you are having trouble with your license file you will need to contact technical support. Either Scaler Music, or Plugin Boutique depending on where you purchased. For Scaler Music, contact details are on the support page. Support - Scaler Music
