All Chord Sets have disappeared after 3.1 upgrade

Scaler 3 Support
1

I have just upgraded to 3.1 and now I have no Chord Sets - the drop-down only says “None”. This happens both as a VST in my DAW and stand-alone. I have reinstalled and also re-booted - they are just missing.

Any ideas? Should I try totally uninstalling before reinstalling? And if I do so, will I lose my presets?

Edit: I notice that the folder “C:\ProgramData\Scaler Music\Scaler 3\ChordSets” exists, but is empty. Shouldn’t the installer populate it??

2

Hi Brian,

It appears that Scaler no longer sees your chord sets when they are organized in a folder. Try removing the chords sets out of folders and leaving them in the main imported folder. Essentially that’s basically what I had to do!

Hope this helps

1 Like
3

Welcome to the forum @bassclef Are you on Windows? I notice @BrianCollins Is too. I’m on a Mac and my chordates are fine. @Tristan Can you check this out on Windows and see if you can reproduce this? It appears OP is referring to user chord sets.

4

Thanks for looking into this. Just to clarify, I am talking about installed factory chord sets. I have (as yet) no user chord sets.

I am happy to uninstall and reinstall if that is what it takes, but I wanted to report this while I still had the evidence to look at.

5

I initially thought this was the case for me as well. But then I realized that you don’t select the chord set from “drop-down” that only says “None”, but from the section below by clicking on, for example, Genre and then Ambient in the next column and then Ambient1. The “drop down” is not in fact a drop down but only a text field displaying the current chord set, and arrow keys to select the next/previous chord set if you have already selected a chord set.

1 Like
6

Thank you so much for this! I have been using Scaler for years and V3 since it came out, but I still misunderstood this. There must be something in the “visual language” of the UI that made me think that the Chord Set “None” was a clickable button rather than just a display.

Maybe there is a case for a popup message whenever a user attempts to click on the Chord Set display, directing to the block button hierarchy below - there is (as far as I know) no other meaning behind a click on that display.