Scaler 2 black empty window

Scaler 2 Support Bug Reports
1

I just got the update and the VST window is black when opened. I was hoping this would be fixed for the release.

Any ideas.

Thanks

2

Hi @Richard

could you try with the VST3 version and check if it is affected as well?

Thanks,
Ed

3

Hello,
under NI Maschine I get a black window, too.
And REAPER is crashing when I try to load SCALER 2.
Please HELP!
CK

4

It’s the same with the VST3 version. B4 worked fine, the problem started with b5.

Btw, the installer does not ask where to install the VST3 version. It took me a while to find it!

Btw2, What an absolutely f… brilliant product!

5

I hav this problem also. Tried both VST & VST3 in Studio One Pro latest release, Ableton Live 10, I got the GUI to display when I opened it in Tone 2’s NanoHost. So I was at least able to activate the license.

I have had similar issues with Audio Filter plugins. They have a GUI setting in their Appdata You can change the value from 1 to 0 and it fixes this. It is an opengl setting. I looked at Scaler2 and the settings file doesn’t include that option.

So any fixes for this issue would be greatly appreciated. Looking forward to digging into this plugin soon

7

Hi Zenatix,

I just upgraded and got the same problem. I’ve been using version 1 for a long time and I can say that it has changed the way I make music (in a good way!). Support for Scaler is very good and I would suggest that you give the devs a little time to sort this out. Scaler 2 is worth the wait.

Good luck.

8

Hello,

could you try to:

  • Navigate to following folder:
    • C:\Users\ username \AppData\Roaming\Plugin Boutique\Scaler2
    • /Users/ username /Library/Application Support/Plugin Boutique/Scaler2
  • In the same folder open the file “Scaler2.settings” with a text editor
  • Either update or add the line:

<VALUE name="openGLRendering" val="0"/>

  • Launch Scaler 2 and check if you can see the interface

Thanks,
Ed

1 Like
9

Well I added the openGL rendering line and no luck. I tried VST64 & VST3 in Both Studio One 4 Pro 4.6.1 & Ableton Live Suite 10.1.6

Attaching specs

Screen Shot 2020-01-6 at 00-50-41

Screen Shot 2020-01-6 at 01-09-39

Thanks so Much
Michael

10

I did the manipulation but it doesn’t work

11

Thanks for reporting @Zenatix, @micorm.mus

I am making a few modifications to how we handle the rendering. Hopefully the next update should allow you to use Scaler 2.

I will update here when the patch is available.

12

I already tried this. Still the same.

13

I tested with FL Studio 20 it works well I don’t understand anything we will wait for the next update thank you for your work

14

scaler 2 Scaler 3 Scaler

15

Hi Ed1- I have the same problem, I run Cubase 10 in Win 7, tons of plugins, none does this, i7 with 64ram and SSD, work with huge projects like a charm, this is a strange problem, Scaler 1 is fine, I bought the upgrade, used Scaler 2.05 upgrade. Hope there is a solution, thx. Flo

16

Flo again, I tried again, and now it works OK with the editing, thanks.

1 Like
17

Hi @Richard

have you tried the latest 2.0.6 ?

18

OMG, 2.0.6 works :grin:

Thanks Ed and everyone for all your work. What a great product.

2 Likes
19

sorry but i downloaded and installed the update 2.0.7 but it still doesn’t work

there is always a black window

Scaler 4
Scaler 41920Ă—1080 290 KB
Scaler 5
Scaler 51916Ă—1078 159 KB

20

scaler setting

on which line to add VALUE name=“openGLRendering” val=“0”/
I will try to see if it works

21

I found the solution I added two lines of code that I saw above in the comment Screen Shot 2020-01-6 at 01-09-39 scaler setting 2 I added two lines of code that I saw above in the comment the third and the fourth line I have the value defaultFont at 1 and he works perfectly in ableton live I will try in Cubase and I would say if it’s ok

Scaler 7
Scaler 71920Ă—1078 481 KB
It’s ok for Cubase it’s perfect really i am véry happy to use it, have a nice week end

1 Like