No internal sounds from Scaler 3. The sound sets are in the correct directory and the test beep does work. 3rd party vst sounds will work with scaler 3. Is there a hidden button I need to push. No internal sound in standalone mode or inside a daw. I have scaler 2 that where internal sounds work. I think I looked at everything I can think of and out of ideas. Please help.
Hi @doobeedoo welcome to the forum. If you have not already, it is advisable to perform a clean install using the latest installer via the steps at the top of the following forum page:
If you have already done so and this issue persists, would you mind explaining a bit further what is happening? Are the sounds selectable via the sounds browser and simply make no sound when played? Or are they not listed in the sounds browser at all?
Perhaps you could post a screenshot of your sounds browser in case it doesn’t look right for any reason. Regardless it sounds like you’re saying you can load a 3rd party instrument plugin via Scaler 3’s sounds browser and this plays without issue. Is that correct?
The sounds are selectable via the sound browser. I have done a clean install twice per instructions. 3rd party instruments do play. sounds are in "C:\Users\Public\Documents\Scaler Music\Scaler 3\Sounds
Can’t seem to upload a screenshot, but here are the specs.
Windows Audio
Speakers (US-16x08)
Input none
Output chanel 1 + 2
Sample rate 48000 HZ
Audio buffer size 480 samples *10.0 ms)
Active Midi inputs microKey-37 keyboard
Thanks for the reply.
Yes this does sound very strange. If you are able to load and hear 3rd party instrument plugins via Scaler 3’s sounds browser, then presumably there is no issue with your audio/MIDI setup. But I can’t think of any reason why the Scaler internal sounds would not make any sound.
Just as one other quick test, can you try loading any of the template presets e.g. Beautiful Strings via the menu at the top of the screen, then press play? All the factory templates use only the internal sounds so please let us know if none of these templates make any sound. In that case we will need to investigate further as to what is happening.
So you are on Windows 11? And you are having this same situation when running Scaler 3 standalone, or as a plugin? Which DAW host are you using when running as a plugin?
I am running Windows 11 Pro with a Tascam 16x08 audio interface.
There is no internal sound from scaler 3 in standalone or within daw.(Cubase 14 pro)
All templates will load and appears normally to run without the sound. Although I have performed a clean install several times, I’m suspect the program, even though appears to load the sound files, it really can’t find or load the sound (flac files). Again 3rd party instruments work fine, and the test button produces the expected beep sound.
Hi, I came here to say I have the same issue.
I am a new v3 user (never installed v2) using standalone v1.0.5 on Windows 10.
I loaded the Nice Strings template, press play, the keyboard shows something happening, but I hear nothing. I can see and choose different internal sounds but none of them work either.
The test beep works and I can hear my VST3 instruments if I load them instead, e.g. in the Main Track. So far I’m just using Windows Audio through my internal soundcard.
Hi, I seem to have a similar problem. I did some work in Scaler 3 (in Logic Pro), it worked very well. When I later opened the song again I could not hear anything. Not from Scaler and not from Logic Pro. When I log off Scaler 3 I can hear the instruments of Logic Pro. Has anyone a solution for that?
I think what you are experiencing is different to the other posters and is normal behaviour. If you use a MIDI FX in Logic Pro X (any MIDI FX) it will not activate until you open it / play it. That is the default behaviour of Logic Pro X and MIDI FX (nothing to do with Scaler 3).
Hi folks. Very odd to hear multiple reports of this from Windows users. I don’t recall hearing any other reports from any other users so we may need to look into what is happening here.
To speculate, some file-syncing services such as Microsoft OneDrive have been known to interfere with certain folder permissions including C:\Users\Public\Documents. This can occasionally cause errors during the installation of Scaler 3, but I have not heard of it interfering with access to internal sounds, although the sounds are installed to this directory.
For those experiencing this issue on Windows, it would be worth exiting Microsoft OneDrive, or other similar services prior to opening Scaler 3 to see if that resolves the issue. Or to check if it is permissions related you could attempt a reinstall by right clicking on the installer and choosing run as administrator. Please let us know how you go as we may need to investigate further.
Thank you very much for the quick reply. Maybe I didn’t express myself clearly, but that’s not the issue. When I open Scaler 3 (with a previously created arrangement) and turn it on, I can’t hear anything at all. I can see that sound is “coming out” both in Scaler 3 and on the other tracks, but I can’t hear it. When I set Scaler 3 to “Off”, all the other tracks in Logic Pro play normally again.
Update: I deleted all the tracks in Scaler (except the main one). Now it works again.
I have followed your instructions, removed one drive, checked drivers etc. Also within Scaler 2, I directed the sound files to the scaler 3 sound folder and the sounds were audible. All of this leads me to believe
That Scaler 3 cannot find or load the sound files. Are there any hidden settings that I can inspect to confirm my theory?