Digital Performer crashes a lot with Scaler 2

Scaler 2 Support Bug Reports
1

Hi guys,

Long user of Scaler, I purchased Scaler 2 about a year ago, and got a neverending stream of crashes.

Did a lot of testing to see if it actually was Scaler 2, and… well it is (Scaler 1 does not produce any crashes for info).

My versions:

  • DP 10,13,86175
  • Mac Pro 2013 - Mojave 10,14,6
  • Scaler 2,5,0 (crashes happened with any 2,4 anyway)

Crashes happen 85% of the time when I press spacebar. other times it’s when dragging midi from Scaler 2 to my midi in DP.

Thanks in advance.

2

Hi @STUDIOWACKED

thanks for reporting your issue, we will run some tests on our end. In the meantime, you can try this and check if it improves the situation:

Remember to check if there is any update of Digital Performer available as well.

Cheers,
Ed

3

Hello @Ed1 , thanks for the answer.

I can’t find OpenGL on the Scaler IU, does OpenGL works on Mac versions ?

Auto Detection is now disabled, I’ll work with Scaler 2 today to see if there are improvements.

DP is up to date.

Thanks again!

Victor