# Unable to verify this email address

**URL:** <https://forum.scalermusic.com/t/unable-to-verify-this-email-address/19244>\
**Category:** Scaler 2 Support\
**Tags:** FLStudio, Windows\
**Created:** [March 5, 2025, 4:30am UTC](https://forum.scalermusic.com/t/unable-to-verify-this-email-address/19244 "2025-03-05T04:30:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![habe2](https://avatars.discourse-cdn.com/v4/letter/h/9f8e36/32.png) [@habe2](https://forum.scalermusic.com/u/habe2)\
**Post date:** [March 5, 2025, 4:30am UTC](https://forum.scalermusic.com/t/unable-to-verify-this-email-address/19244/1 "2025-03-05T04:30:06Z")

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![Capture](https://canada1.discourse-cdn.com/flex012/uploads/scalermusic/original/2X/7/79d4895aef83c8c308c7598ceffce775c87b13c7.png)

I have bought and registered with my same email address, but I am having trouble getting in through DAW. Please help

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**Author:** ![Tristan](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/tristan/32/10397_2.png) [@Tristan](https://forum.scalermusic.com/u/Tristan)\
**Post date:** [March 5, 2025, 6:40am UTC](https://forum.scalermusic.com/t/unable-to-verify-this-email-address/19244/2 "2025-03-05T06:40:36Z")

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Hi @habe2 I replied to you in the other thread. If you are having trouble with your license file you will need to contact technical support. Either Scaler Music, or Plugin Boutique depending on where you purchased. For Scaler Music, contact details are on the support page. [Support - Scaler Music](https://scalermusic.com/support/)