# Scaler 3 Crashing In Standalone Mode and as plugin in Pro Tools **URL:** \ **Category:** Scaler 3 General Discussion\ **Created:** [April 7, 2025, 8:39pm UTC](https://forum.scalermusic.com/t/scaler-3-crashing-in-standalone-mode-and-as-plugin-in-pro-tools/21334 "2025-04-07T20:39:32Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![leonardg](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@leonardg](https://forum.scalermusic.com/u/leonardg)\ **Post date:** [April 7, 2025, 8:39pm UTC](https://forum.scalermusic.com/t/scaler-3-crashing-in-standalone-mode-and-as-plugin-in-pro-tools/21334/1 "2025-04-07T20:39:32Z")
Hello Scaler 3 has been crashing non-stop when working in standalone mode and as a plugin within Pro Tools. This is happening mostly in arrange mode I’ve noticed. Any luck with this would be helpful as it’s been impossible to use continuously in a workflow. Thanks! Here are my specs: MacBoo Pro Apple M3 Max 128 GB Sonoma 14.7.4 ---
**Author:** ![davide](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/davide/32/824_2.png) [@davide](https://forum.scalermusic.com/u/davide)\ **Post date:** [April 7, 2025, 8:47pm UTC](https://forum.scalermusic.com/t/scaler-3-crashing-in-standalone-mode-and-as-plugin-in-pro-tools/21334/2 "2025-04-07T20:47:37Z")
Hi @leonardg Can you please try deleting the settings file. That will help with your standalone. Follow these instructions at the bottom of the page. If you are still experiencing crashes in Pro Tools would you please send us a crash report? > [@List of Known Issues, Descriptions, Solutions, Timing](https://forum.scalermusic.com/t/list-of-known-issues-descriptions-solutions-timing/20938): > > This is a current list of Known Issues in Scaler 3.0.1: Issue Description Solution When will it be Addressed? Custom VST Folders No VST Custom Folder support Add Custom VST Path in Settings Menu 3.1 Expected mid-late April MIDI Capture Tempo Fixed at 120 BPM, timing is off outside of this tempo 3.1 Expected mid-late April Main Track MIDI Export with Motions Enabled Dragging Main Track MIDI with Motions Enabled exports incorrect Notes 3.1 Expected mid-late April Export Main Track… ---
**Author:** ![leonardg](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@leonardg](https://forum.scalermusic.com/u/leonardg)\ **Post date:** [April 7, 2025, 9:49pm UTC](https://forum.scalermusic.com/t/scaler-3-crashing-in-standalone-mode-and-as-plugin-in-pro-tools/21334/4 "2025-04-07T21:49:03Z")
Thank you! I’ll try that out. ---
**Author:** ![leonardg](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@leonardg](https://forum.scalermusic.com/u/leonardg)\ **Post date:** [April 8, 2025, 9:57pm UTC](https://forum.scalermusic.com/t/scaler-3-crashing-in-standalone-mode-and-as-plugin-in-pro-tools/21334/5 "2025-04-08T21:57:45Z")
Thanks again @davide The crash is still occurring in Pro Tools. Where I’ve noticed it most frequently is when I try to drag a series of chords on a track on the arrange page into my DAW. I’ve also noticed the “bypass” button isn’t working. I can still hear sounds out of the instrument when bypassed. I’m happy to send a crash report. Would you be able to tell me where that’s located? Thanks! ---
**Author:** ![davide](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/davide/32/824_2.png) [@davide](https://forum.scalermusic.com/u/davide)\ **Post date:** [April 8, 2025, 9:59pm UTC](https://forum.scalermusic.com/t/scaler-3-crashing-in-standalone-mode-and-as-plugin-in-pro-tools/21334/6 "2025-04-08T21:59:31Z")
Yes please a crash report will help us. ##### How to Find Crash Reports on macOS (via Console) - Open Console Press `Cmd + Space`, type “Console”, and hit Enter. - In the sidebar , go to “Crash Reports” - Look for a file with the name of the app that crashed (e.g. `Bitwig_2025-04-08-123456.crash`). - You can either: click the Share button to export the file, or just \*copy the text and paste it into a `.txt` file (or directly into your message if it’s short)