# Scaler 2 screen is frozen after closing it and reopening it

**URL:** https://forum.scalermusic.com/t/scaler-2-screen-is-frozen-after-closing-it-and-reopening-it/7660
**Category:** Bug Reports
**Tags:** Cakewalk
**Created:** [June 29, 2021, 5:40pm UTC](https://forum.scalermusic.com/t/scaler-2-screen-is-frozen-after-closing-it-and-reopening-it/7660 "2021-06-29T17:40:06Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![fridaykr](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@fridaykr](https://forum.scalermusic.com/u/fridaykr)
#### Post date: [June 29, 2021, 5:40pm UTC](https://forum.scalermusic.com/t/scaler-2-screen-is-frozen-after-closing-it-and-reopening-it/7660/1 "2021-06-29T17:40:06Z")

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I have two tracks with Scaler 2 loaded. Sometimes I open one and close the other. One of the tracks is simply the instrument I want to play with the MIDI the other Scaler track is generating. My problem occurs after I open and then close any one of the two Scaler tracks. When I reopen them, I can hear sound, but the interface is frozen: the notes played do not highlight blue, and I cannot get the Pad view with my triggers to open. If I close my Cakewalk session and then reopen it, the problem usually disappears, until, of course, I open and then close and then try to reopen one of the Scaler tracks. I am using the most recent version of Scaler and Cakewalk on a Windows 10 Dell laptop. I have an IG7 processor with 20g of RAM, so I don’t think memory is the issue. I used to have the black screen issue, too, but I fixed that by turning of GL Rendering.

Any thoughts on why this is happening? I love Scaler 2, but this little bug is very annoying.

Kris Friday

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### Author: ![TMacD](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/tmacd/32/6358_2.png) [@TMacD](https://forum.scalermusic.com/u/TMacD)
#### Post date: [July 4, 2021, 11:14pm UTC](https://forum.scalermusic.com/t/scaler-2-screen-is-frozen-after-closing-it-and-reopening-it/7660/2 "2021-07-04T23:14:34Z")

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Hey Kris…welcome.

I noticed you did not have any responses to your request so I thought I’d goose it a bit. Unfortunately I don’t use Cakewalk so I can’t try to reproduce your issue. Have you tried another DAW or VST host?  
If not, you might try NanoHost as a free light weight host. A few here on the forum use it.

Another question is your audio driver. If you are using a native Windows driver, you might consider something like ASIO4All [ASIO4ALL Official Home - news and updates](https://www.asio4all.org/) …free, stable and will enhance your Windows experience.

Good luck and if you are in the US…Happy 4th of July!

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### Author: ![fridaykr](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@fridaykr](https://forum.scalermusic.com/u/fridaykr)
#### Post date: [July 4, 2021, 11:34pm UTC](https://forum.scalermusic.com/t/scaler-2-screen-is-frozen-after-closing-it-and-reopening-it/7660/3 "2021-07-04T23:34:10Z")

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Thank you!

I used to have ASIO4All but I don’t need it as my audio interface has a driver.

I think I am going to stick with Cakewalk, as I really like the DAW.

I have found that if I open a different VST before going back to Scaler 2, Scaler 2 doesn’t freeze when I reopen it.

Kris

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### Author: ![TMacD](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/tmacd/32/6358_2.png) [@TMacD](https://forum.scalermusic.com/u/TMacD)
#### Post date: [July 5, 2021, 2:44pm UTC](https://forum.scalermusic.com/t/scaler-2-screen-is-frozen-after-closing-it-and-reopening-it/7660/4 "2021-07-05T14:44:40Z")

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Glad you found a workaround…IMHO Scaler is a great tool and worth the effort.
