# Scaler 2 not working

**URL:** <https://forum.scalermusic.com/t/scaler-2-not-working/4408>\
**Category:** Scaler 2 Support\
**Created:** [July 14, 2020, 9:39pm UTC](https://forum.scalermusic.com/t/scaler-2-not-working/4408 "2020-07-14T21:39:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![215](https://avatars.discourse-cdn.com/v4/letter/2/3ec8ea/32.png) [@215](https://forum.scalermusic.com/u/215)\
**Post date:** [July 14, 2020, 9:39pm UTC](https://forum.scalermusic.com/t/scaler-2-not-working/4408/1 "2020-07-14T21:39:27Z")

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Hey I have the Akai Mpc software and scaler 1 is working fine and when I upgraded to scaler 2 I thought it would work the same. I followed the installation like it said. It shows up in my DAW but it’s a black screen and I uninstalled it and reinstalled it and still having the same issue. I even tried using FL studio 20 and the same issue is happening is there anything I’m doing wrong.

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**Author:** ![Ed1](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/ed1/32/263_2.png) [@Ed1](https://forum.scalermusic.com/u/Ed1)\
**Post date:** [July 15, 2020, 2:45am UTC](https://forum.scalermusic.com/t/scaler-2-not-working/4408/2 "2020-07-15T02:45:33Z")

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Hi @215 ,

you can have a look here, someone with a similar issue:  
[https://forum.scalermusic.com/t/black-screen-in-ableton/4033/2?u=ed1](https://forum.scalermusic.com/t/black-screen-in-ableton/4033/2)

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**Author:** ![215](https://avatars.discourse-cdn.com/v4/letter/2/3ec8ea/32.png) [@215](https://forum.scalermusic.com/u/215)\
**Post date:** [July 15, 2020, 3:50am UTC](https://forum.scalermusic.com/t/scaler-2-not-working/4408/4 "2020-07-15T03:50:34Z")

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That link is not working

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**Author:** ![Ed1](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/ed1/32/263_2.png) [@Ed1](https://forum.scalermusic.com/u/Ed1)\
**Post date:** [July 15, 2020, 6:48am UTC](https://forum.scalermusic.com/t/scaler-2-not-working/4408/5 "2020-07-15T06:48:08Z")

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here is what you can try to get rid of this black screen issue:

- Reboot your computer after installing Scaler
- Make sure your graphic drivers are installed / up-to-date

If this doesn’t work:

- Disable OpenGL in Scaler:
  - Navigate to following folder:
    - **Windows** : C:\Users\ username \AppData\Roaming\Plugin Boutique\Scaler2
    - **MacOS** : /Users/ username /Library/Application Support/Plugin Boutique/Scaler2

  - In the same folder open the file “Scaler2.settings” with a text editor
  - Either update or add the line:
    - \<VALUE name=“openGLRendering” val=“0”/\>

  - Launch Scaler 2 and check if you can see the interface

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**Author:** ![Boxer1958](https://avatars.discourse-cdn.com/v4/letter/b/85f322/32.png) [@Boxer1958](https://forum.scalermusic.com/u/Boxer1958)\
**Post date:** [February 10, 2021, 2:51pm UTC](https://forum.scalermusic.com/t/scaler-2-not-working/4408/6 "2021-02-10T14:51:03Z")

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Same issue, its the only plug in I own I have an issue with, yes all the drivers are up to date, yes all windows updates installed, yes I added that script  
AND ITS STILL NOT WORKING