# Scaler 2 black empty window

**URL:** <https://forum.scalermusic.com/t/scaler-2-black-empty-window/3540>\
**Category:** Bug Reports\
**Created:** [May 30, 2020, 10:47pm UTC](https://forum.scalermusic.com/t/scaler-2-black-empty-window/3540 "2020-05-30T22:47:06Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Ed1](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/ed1/32/263_2.png) [@Ed1](https://forum.scalermusic.com/u/Ed1)\
**Post date:** [May 31, 2020, 11:22pm UTC](https://forum.scalermusic.com/t/scaler-2-black-empty-window/3540/8 "2020-05-31T23:22:43Z")

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Hello,

could you try to:

- Navigate to following folder:
  - C:\Users\ **username** \AppData\Roaming\Plugin Boutique\Scaler2
  - /Users/ **username** /Library/Application Support/Plugin Boutique/Scaler2

- In the same folder open the file “Scaler2.settings” with a text editor
- Either update or add the line:

`<VALUE name="openGLRendering" val="0"/>`

- Launch Scaler 2 and check if you can see the interface

Thanks,  
Ed

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