# Scaler 2.8 Update Not Working in Studio One 4

**URL:** <https://forum.scalermusic.com/t/scaler-2-8-update-not-working-in-studio-one-4/13736>\
**Category:** Scaler 2 Support\
**Tags:** StudioOne, Windows\
**Created:** [May 25, 2023, 5:22pm UTC](https://forum.scalermusic.com/t/scaler-2-8-update-not-working-in-studio-one-4/13736 "2023-05-25T17:22:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jhnolu](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jhnolu](https://forum.scalermusic.com/u/jhnolu)\
**Post date:** [May 25, 2023, 5:22pm UTC](https://forum.scalermusic.com/t/scaler-2-8-update-not-working-in-studio-one-4/13736/1 "2023-05-25T17:22:09Z")

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I just updated to Scaler 2.8, but when I try to access Scaler in my DAW, I get an error that states “An unexpected error occurred in this application or one of its plug-ins!”. I then uninstalled Scaler 2 from my computer then re-installed Scaler 2.8, but I still get the same error.

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**Author:** ![002](https://avatars.discourse-cdn.com/v4/letter/0/a6a055/32.png) [@002](https://forum.scalermusic.com/u/002)\
**Post date:** [July 1, 2023, 5:56am UTC](https://forum.scalermusic.com/t/scaler-2-8-update-not-working-in-studio-one-4/13736/2 "2023-07-01T05:56:31Z")

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I installed the 2.81 update into my SI4 DAW as well and it is failing to update in the browser.  
How do we know which version is actually being used?

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**Author:** ![jmband](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@jmband](https://forum.scalermusic.com/u/jmband)\
**Post date:** [July 19, 2023, 3:53am UTC](https://forum.scalermusic.com/t/scaler-2-8-update-not-working-in-studio-one-4/13736/3 "2023-07-19T03:53:08Z")

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Why are you still on S1 v4? There might be the rub.

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**Author:** ![TMacD](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/tmacd/32/6358_2.png) [@TMacD](https://forum.scalermusic.com/u/TMacD)\
**Post date:** [July 19, 2023, 4:51am UTC](https://forum.scalermusic.com/t/scaler-2-8-update-not-working-in-studio-one-4/13736/4 "2023-07-19T04:51:40Z")

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Been an S1 user since S1 v 2 and would have to agree. 5 years in the software business is an eternity. 🙂