# Scaler 2.1 with Cubase 9.5.20 on Windows 10 Pro

**URL:** <https://forum.scalermusic.com/t/scaler-2-1-with-cubase-9-5-20-on-windows-10-pro/4933>\
**Category:** Bug Reports\
**Created:** [September 13, 2020, 1:23pm UTC](https://forum.scalermusic.com/t/scaler-2-1-with-cubase-9-5-20-on-windows-10-pro/4933 "2020-09-13T13:23:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![matimori](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@matimori](https://forum.scalermusic.com/u/matimori)\
**Post date:** [September 13, 2020, 1:23pm UTC](https://forum.scalermusic.com/t/scaler-2-1-with-cubase-9-5-20-on-windows-10-pro/4933/1 "2020-09-13T13:23:25Z")

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I am just trying to install Scaler 2.1 on my Windows computer for Cubase 9.5 (which I already had done earlier with success for both Scaler 1 and for some earlier variants of Scaler 2).

The result of installing Scaler 2.1.0 is an empty scaler window which does not even allow to set the secret password key.

I am very interested to get Scaler 2.1 running on my computer. Any help is appreciated.

Thanks in advance,

Matthias Moritz

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**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\
**Post date:** [September 13, 2020, 4:52pm UTC](https://forum.scalermusic.com/t/scaler-2-1-with-cubase-9-5-20-on-windows-10-pro/4933/2 "2020-09-13T16:52:16Z")

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Here is a link that might help-

> [@Scaler2 V2.0.9 Black screen on Studio One 5](https://forum.scalermusic.com/t/scaler2-v2-0-9-black-screen-on-studio-one-5/4600/2):
>
> Hey @stube40 here is what you can try to get rid of this black screen issue: Disable OpenGL in Scaler: Navigate to following folder: Windows : C:\Users\ username \AppData\Roaming\Plugin Boutique\Scaler2 In the same folder open the file “Scaler2.settings” with a text editor Either update or add the line: \<VALUE name=“openGLRendering” val=“0”/\> Launch Scaler 2 and check if you can see the interface

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**Author:** ![matimori](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@matimori](https://forum.scalermusic.com/u/matimori)\
**Post date:** [September 14, 2020, 3:17pm UTC](https://forum.scalermusic.com/t/scaler-2-1-with-cubase-9-5-20-on-windows-10-pro/4933/3 "2020-09-14T15:17:53Z")

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Hi Jamie,

thank you very much for your help. Your suggestion helped me to solve this problem.

(Just a remark: copy/paste did not work, since two different quotes will be inserted. I changed both quotes to ").

Matthias

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**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\
**Post date:** [September 14, 2020, 5:53pm UTC](https://forum.scalermusic.com/t/scaler-2-1-with-cubase-9-5-20-on-windows-10-pro/4933/4 "2020-09-14T17:53:44Z")

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There is a newer way I didn’t see before posting. Just FYI.

> [@Scalar 2 - Black Empty Window with Cakewalk](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/7):
>
> Hi @Jazzguy You can disable OpenGLRendering from the ScalerSettings application. MacOS: Press CMD+Space to open the Spotlight Search and type “ ScalerSettings ” Windows: Press the Windows key to open the search and type “ ScalerSettings ” Go to the Help page and click “Turn OFF OpenGL”: