# Scalar 2 - Black Empty Window with Cakewalk

**URL:** <https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492>\
**Category:** Bug Reports\
**Created:** [July 24, 2020, 5:26pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492 "2020-07-24T17:26:57Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![lroomets](https://avatars.discourse-cdn.com/v4/letter/l/aca169/32.png) [@lroomets](https://forum.scalermusic.com/u/lroomets)\
**Post date:** [July 24, 2020, 5:26pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/1 "2020-07-24T17:26:57Z")

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I purchased Scalar 2 this morning (July 24th) and installed it in the latest version of Cakewalk by Bandlab…I created a simple chord progression, copied it to a track and minimized Scalar 2 in order to copy the track. When I went open Scalar again, it first appeared with a totally white screen which I then minimized and reopened again with a totally black screen. I closed Cakewalk and reopened it and then opened Scalar on the track I had made before and it opened to the splash screen and then to the black screen.  
Please let me know when you develop a fix for this problem. It is distressing at the least.

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**Author:** ![78deluxe](https://avatars.discourse-cdn.com/v4/letter/7/d78d45/32.png) [@78deluxe](https://forum.scalermusic.com/u/78deluxe)\
**Post date:** [July 26, 2020, 2:21am UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/2 "2020-07-26T02:21:04Z")

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Are you using Scaler 2.09? And Bandlab are you using the Early access or the most recent full build?

In addition, did you have any version of Scaler installed prior to the after purchase install yesterday?

Also which version of Scaler are you using in Cakewalk? 32bit, 64 bit VST2, VST3?

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**Author:** ![lroomets](https://avatars.discourse-cdn.com/v4/letter/l/aca169/32.png) [@lroomets](https://forum.scalermusic.com/u/lroomets)\
**Post date:** [July 26, 2020, 12:40pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/3 "2020-07-26T12:40:50Z")

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I’m using the latest version of cakewalk (version 2020.05, build 039, 64-bit). I never had a previous version of Scalar (so no uninstall conflicts) and I am using the most recent version (2.09. vst3, 64-bit). To make sure, I uninstalled my current version and reinstalled it. This seemed to solve the problem. Not sure why, but it worked so far. I will let you know if the black screen issue happens again,

Thanks for the quick response!

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**Author:** ![Jazzguy](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@Jazzguy](https://forum.scalermusic.com/u/Jazzguy)\
**Post date:** [September 12, 2020, 7:59pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/4 "2020-09-12T19:59:08Z")

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I am having the same problem in Sonar. Scalar 2.0 was working fine last week, now I get a black screen. I have rebooted the PC, updated to Scalar 2.1, rescanned plugins, and updated the Scalar settings file so it looks like this:

\<?xml version="1.0" encoding="UTF-8"?\>

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**Author:** ![Jazzguy](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@Jazzguy](https://forum.scalermusic.com/u/Jazzguy)\
**Post date:** [September 12, 2020, 8:00pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/5 "2020-09-12T20:00:19Z")

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For some reason the post was cut off. Here’s the rest of the settings file:

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**Author:** ![Jazzguy](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@Jazzguy](https://forum.scalermusic.com/u/Jazzguy)\
**Post date:** [September 12, 2020, 8:01pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/6 "2020-09-12T20:01:13Z")

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When I post the settings file, it gets cut off. I added this line:

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**Author:** ![Ed1](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/ed1/32/263_2.png) [@Ed1](https://forum.scalermusic.com/u/Ed1)\
**Post date:** [September 13, 2020, 9:09pm UTC](https://forum.scalermusic.com/t/scalar-2-black-empty-window-with-cakewalk/4492/7 "2020-09-13T21:09:35Z")

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Hi @Jazzguy

You can disable OpenGLRendering from the ScalerSettings application.

- MacOS:
  - Press **CMD+Space** to open the Spotlight Search and type “ **ScalerSettings** ”

- Windows:
  - Press the **Windows** key to open the search and type “ **ScalerSettings** ”

Go to the Help page and click “Turn OFF OpenGL”:

 ![Screen Shot 2020-09-11 at 10.02.01 am](https://canada1.discourse-cdn.com/flex012/uploads/scalermusic/original/2X/7/7460118a718ef0f878644a91dc92bedfd2a2a06f.jpeg)
