# MacBook Pro w/scaler issue

**URL:** <https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987>\
**Category:** Scaler 2 Support\
**Created:** [June 14, 2020, 5:48am UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987 "2020-06-14T05:48:05Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![LvnFulOut](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/lvnfulout/32/1249_2.png) [@LvnFulOut](https://forum.scalermusic.com/u/LvnFulOut)\
**Post date:** [June 14, 2020, 5:48am UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987/1 "2020-06-14T05:48:05Z")

</div>

Hi!  
So happy to have found you! I’m a singer/songwriter. I have always felt trapped by my lack of music training to accompany myself. I’m excited and frustrated!  
I purchased a new Arturia MiniLab mkll  
So I also have Ableton lite to set up.  
I have them in correctly with ableton ie…  
No custom folders for vst2 & 3.

The biggest issue is that when scaler is in the track in GarageBand and I hit play it triggers something and I have a loud noise from the speakers. I have isolated this down to nothing but my laptop only & scaler with no interface, and still, the loud sound coming from the speakers when I hit play from GarageBand.  
This is the last thing to take care of. Scaler is detecting audio in GB, I just need to get rid of the sound it is generating! I look forward to the fix so I can learn and create!  
Thanks for giving me this gift!

Nikki

---

<div class="post-metadata">

**Author:** ![LivingEdge\_Studios](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/livingedge_studios/32/1683_2.png) [@LivingEdge\_Studios](https://forum.scalermusic.com/u/LivingEdge_Studios)\
**Post date:** [June 14, 2020, 9:06am UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987/2 "2020-06-14T09:06:43Z")

</div>

You will have this “loud noise” until you register the software. Once Scaler is properly licensed the noise will cease. It caught me by surprise the first time, too. 😕

If you have already properly licensed Scaler, then please ignore this post and further describe the sound you are hearing.

Last update is 2.0.8 as of this writing.

---

<div class="post-metadata">

**Author:** ![LvnFulOut](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/lvnfulout/32/1249_2.png) [@LvnFulOut](https://forum.scalermusic.com/u/LvnFulOut)\
**Post date:** [June 14, 2020, 3:41pm UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987/3 "2020-06-14T15:41:53Z")

</div>

Thanks 🙏🏼  
I’m sure I have it registered, lol  
I remember getting the code and adding it from my product page into scaler on the intake page however it still may Not be registered.  
It’s almost done, everything seems to be functioning except that noise.

Is there a way I can confirm registration?  
I appreciate the support

Nikki

---

<div class="post-metadata">

**Author:** ![LivingEdge\_Studios](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/livingedge_studios/32/1683_2.png) [@LivingEdge\_Studios](https://forum.scalermusic.com/u/LivingEdge_Studios)\
**Post date:** [June 15, 2020, 6:15pm UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987/4 "2020-06-15T18:15:50Z")

</div>

Confirming Registration:

Open Scaler2 inside the daw.  
Close the splash screen if it appears.  
Click on the Settings cog wheel.  
Click on Help (next to Settings).  
Click on Registration (menu left).

You should see: “Registered to {email address}”.

---

<div class="post-metadata">

**Author:** ![LvnFulOut](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/lvnfulout/32/1249_2.png) [@LvnFulOut](https://forum.scalermusic.com/u/LvnFulOut)\
**Post date:** [June 16, 2020, 8:28pm UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987/5 "2020-06-16T20:28:17Z")

</div>

Thanks for that! I’m definitely registered.

As I said before, I am in the mystery zone.

I isolated it to just my computer MacBook Pro, garage band and scaler.  
FYI…  
I have the audio inside the track, audio 2 scaler.  
They are working together with scaler actually detecting the audio! Hurray!  
I just have this horrendous sound coming from my speaker. It’s not there under any other circumstance when I play my music, it’s not there. I raise the volume, it’s not there! it’s almost like an overload, like it’s too loud

I sure hope I can either resolve this or get it set up in Ableton. I watched the videos for both GarageBand and Ableton set up.  
Can you please send a link to Ableton that is not video? Pictures with directions?

Can you help me?

🙏🏼 thanks

---

<div class="post-metadata">

**Author:** ![davide](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/davide/32/824_2.png) [@davide](https://forum.scalermusic.com/u/davide)\
**Post date:** [June 16, 2020, 10:11pm UTC](https://forum.scalermusic.com/t/macbook-pro-w-scaler-issue/3987/6 "2020-06-16T22:11:33Z")

</div>

Please make sure you have download and updated to the latest version and then read the manual for detailed setup in Ableton Live

> [@Scaler 2 Latest Version / Updates](https://forum.scalermusic.com/t/scaler-2-latest-version-updates/3542):
>
> Bookmark this thread to receive updates To download latest Scaler updates please login to [https://www.pluginboutique.com](https://www.pluginboutique.com) Go to ‘My Account’ and select the Windows or Mac OS Icon, click the dropdown menu for version number and click on download. See image below. CURRENT VERSION: Scaler 2.9.0 (available April 25, 2024) Content & Playback 8 new Arpeggio Patterns (Converge, Diverge, Converge/Diverge, Thumbs Up, Thumbs Up/Down, Pinky Up, Pinky Up/Down, Spanish Tremolo) 22 New Song Chordsets (Ce…
