# I Can't use scaler2 **URL:** \ **Category:** Bug Reports\ **Created:** [September 12, 2020, 3:39am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897 "2020-09-12T03:39:11Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 12, 2020, 3:39am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/1 "2020-09-12T03:39:11Z")
Scaler2 2.08 2.09 2.10 OS X 10.8.5 Ableton live 9 64bit not install vst ---
**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\ **Post date:** [September 12, 2020, 4:46am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/2 "2020-09-12T04:46:20Z")
OS 10.8.5 is a very old operating system. But in any event have to tried to manually scan the VST plugin from Live’s preferences? Maybe try a rescan from here… ![Screen Shot 2020-09-11 at 9.44.46 PM](https://yyz2.discourse-cdn.com/flex012/images/transparent.png) ---
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 12, 2020, 8:51am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/3 "2020-09-12T08:51:38Z")
Rescan didn’t make sense ---
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 12, 2020, 9:14am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/4 "2020-09-12T09:14:58Z")
#### System Requirements **Mac** - OS X 10.8 and later - 64-bit compatible only **Formats** - AAX - Audio Units (AU) - VST2 - VST3 #### Scaler 2 Compatibility **Important Note:** Scaler 2 is only 64-bit compatible. **Mac** - Cubase 9.5 - OK - ProTools 12.8 - OK - FL Studio 12 - OK (VST, not VST3) - FL Studio 20 - OK (MIDI routing available from VST2 only) - Studio One 3 - OK - Studio One 4 - OK - Ableton Live 9 - OK - Ableton Live 10 - OK - Logic Pro X - OK - Reaper - OK - Bitwig Studio 2 - OK - Maschine 2 - OK Seeing this, I bought an upgrade for Scaler 2. But I can’t use it. ---
**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\ **Post date:** [September 12, 2020, 5:54pm UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/5 "2020-09-12T17:54:01Z")
Do you have any other DAW that it shows up in or just Live 9? Did you reboot after install? If you navigate to the plug-ins folder - Library/Audio/Plug-ins/Vst do you see Scaler 2 in there? Or the components folder or the VST3 folder? Just to be sure it is installing correctly. ---
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 12, 2020, 6:54pm UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/6 "2020-09-12T18:54:56Z")
I tried Scaler 2 with PRO TOOLS but it didn’t work. Did you reboot after install? If you navigate to the plug-ins folder - Library/Audio/Plug-ins/Vst do you see Scaler 2 in there? Or the components folder or the VST3 folder? Just to be sure it is installing correctly. I have confirmed all of these. ---
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 12, 2020, 7:05pm UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/7 "2020-09-12T19:05:22Z")
I’ve experienced the same with plugins from other companies. However, they fixed this issue with an update. Please resolve this bug as soon as possible🙏 ---
**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\ **Post date:** [September 12, 2020, 7:27pm UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/8 "2020-09-12T19:27:58Z")
When you say you tried it with Pro Tools but didn’t work, how do you mean? It didn’t show up, it doesn’t route MIDI to external instrument, it made no sound? What exactly? ---
**Author:** ![davide](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/davide/32/824_2.png) [@davide](https://forum.scalermusic.com/u/davide)\ **Post date:** [September 12, 2020, 9:57pm UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/9 "2020-09-12T21:57:01Z")
Welcome @Ghostdogg I’ve changed your post title to a less sensationalist and more representative title. Does anyone else have Ableton Live 9 running Mountain Lion here? Should work. Works on my Ableton Live 9 in Catalina. ---
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 13, 2020, 1:17am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/10 "2020-09-13T01:17:43Z")
Doesn’t even load when starting PRO TOOLS ---
**Author:** ![Ghostdogg](https://avatars.discourse-cdn.com/v4/letter/g/ac91a4/32.png) [@Ghostdogg](https://forum.scalermusic.com/u/Ghostdogg)\ **Post date:** [September 13, 2020, 11:13am UTC](https://forum.scalermusic.com/t/i-cant-use-scaler2/4897/11 "2020-09-13T11:13:11Z")
I trusted System Requirements. This is a serious bug in Scaler 2.