# Crushing problem

**URL:** <https://forum.scalermusic.com/t/crushing-problem/12989>\
**Category:** Scaler 2 Support\
**Tags:** AbletonLive\
**Created:** [February 8, 2023, 12:30pm UTC](https://forum.scalermusic.com/t/crushing-problem/12989 "2023-02-08T12:30:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jonathan](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@jonathan](https://forum.scalermusic.com/u/jonathan)\
**Post date:** [February 8, 2023, 12:30pm UTC](https://forum.scalermusic.com/t/crushing-problem/12989/1 "2023-02-08T12:30:48Z")

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hey guys i bought the scaler 2 couple days ago and every time im starting the plug in ableton its just crushing  
i tried to reinstall it twice and i didnt help  
please helppppp

 ![Screen Shot 2023-02-07 at 14.29.06](https://canada1.discourse-cdn.com/flex012/uploads/scalermusic/original/2X/9/9c32c6d842c3cacf116f20e9b7960d53758a9c7f.jpeg)

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**Author:** ![ClaudioPorcellana](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/claudioporcellana/32/14242_2.png) [@ClaudioPorcellana](https://forum.scalermusic.com/u/ClaudioPorcellana)\
**Post date:** [February 8, 2023, 1:30pm UTC](https://forum.scalermusic.com/t/crushing-problem/12989/2 "2023-02-08T13:30:51Z")

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Hi Jonathan

Clicking on “Show Details” maybe useful for debugging…  
😉

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**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\
**Post date:** [February 8, 2023, 4:57pm UTC](https://forum.scalermusic.com/t/crushing-problem/12989/3 "2023-02-08T16:57:55Z")

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1. What is your computer OS
2. What version of Ableton Live
3. What Scaler are you using - VST or AU
4. What kind of computer

People cannot help without all necessary information. Thanks.

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**Author:** ![jonathan](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@jonathan](https://forum.scalermusic.com/u/jonathan)\
**Post date:** [February 13, 2023, 11:32am UTC](https://forum.scalermusic.com/t/crushing-problem/12989/4 "2023-02-13T11:32:50Z")

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mac os monterey 12.4  
ableton live 11  
im using vst  
mac book pro m1