# Can't run on Windows 10 pro?

**URL:** <https://forum.scalermusic.com/t/cant-run-on-windows-10-pro/6063>\
**Category:** Bug Reports\
**Created:** [January 11, 2021, 10:36am UTC](https://forum.scalermusic.com/t/cant-run-on-windows-10-pro/6063 "2021-01-11T10:36:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![egovousnoi](https://avatars.discourse-cdn.com/v4/letter/e/e5b9ba/32.png) [@egovousnoi](https://forum.scalermusic.com/u/egovousnoi)\
**Post date:** [January 11, 2021, 10:36am UTC](https://forum.scalermusic.com/t/cant-run-on-windows-10-pro/6063/1 "2021-01-11T10:36:43Z")

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Hi,  
I just downloaded Scaler2 ver.2.2.0.  
But it’s not even an installation.  
There’s only a message that says access is denied.  
Please tell me how to solve it.

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**Author:** ![s-a](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/s-a/32/1378_2.png) [@s-a](https://forum.scalermusic.com/u/s-a)\
**Post date:** [January 11, 2021, 3:53pm UTC](https://forum.scalermusic.com/t/cant-run-on-windows-10-pro/6063/2 "2021-01-11T15:53:43Z")

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did you tried uninstall and reinstall? i guess you need internet connection too. I am on win 10 and it works.

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**Author:** ![ClaudioPorcellana](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/claudioporcellana/32/14242_2.png) [@ClaudioPorcellana](https://forum.scalermusic.com/u/ClaudioPorcellana)\
**Post date:** [January 11, 2021, 8:01pm UTC](https://forum.scalermusic.com/t/cant-run-on-windows-10-pro/6063/3 "2021-01-11T20:01:12Z")

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check if you downloaded the MAC version  
once it happened to me, and I noted it was defaulted on Mac for me, even if I have Windows