# Can not install Scaler 2.6.0

**URL:** <https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807>\
**Category:** Scaler 2 Support\
**Tags:** Mac\
**Created:** [June 22, 2022, 8:03pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807 "2022-06-22T20:03:17Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![moppi](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@moppi](https://forum.scalermusic.com/u/moppi)\
**Post date:** [June 22, 2022, 8:03pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/1 "2022-06-22T20:03:17Z")

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“6439\_Scaler-2.6.0.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.

Plugin Boutique  
6439\_Scaler-2.6.0.pkg  
macOS 12.4

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**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\
**Post date:** [June 22, 2022, 8:29pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/2 "2022-06-22T20:29:59Z")

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Can you right click on it and choose open instead of double clicking on it?

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**Author:** ![1stInversion](https://avatars.discourse-cdn.com/v4/letter/1/ac91a4/32.png) [@1stInversion](https://forum.scalermusic.com/u/1stInversion)\
**Post date:** [June 22, 2022, 10:55pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/3 "2022-06-22T22:55:29Z")

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I’m on a windows machine but the only issue I’ve had installing Scaler is when I had not first rebooted the computer. I’ve never had an issue updating Scaler after a clean reboot.

I don’t know if this will help with your system but I’d give it a try.

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**Author:** ![moppi](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@moppi](https://forum.scalermusic.com/u/moppi)\
**Post date:** [June 23, 2022, 7:25am UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/4 "2022-06-23T07:25:30Z")

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Im not really sure which of those or what else did the trick. My Mac Studio is 24/7 on and rarely rebooted so i rebooted and right clicked. Thanks for help.

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**Author:** ![otono](https://avatars.discourse-cdn.com/v4/letter/o/53a042/32.png) [@otono](https://forum.scalermusic.com/u/otono)\
**Post date:** [June 23, 2022, 7:48am UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/5 "2022-06-23T07:48:18Z")

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I get the exactly the same error on Mac.

Developers: please fix, thanks.

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**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\
**Post date:** [June 23, 2022, 12:58pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/6 "2022-06-23T12:58:26Z")

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This is usually a Mac gatekeeper issue. Please try right clicking on the pkg file and choose Open. Not double clicking on the file. Also try a reboot as suggested above.

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**Author:** ![maratd](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/maratd/32/4997_2.png) [@maratd](https://forum.scalermusic.com/u/maratd)\
**Post date:** [June 24, 2022, 11:30am UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/7 "2022-06-24T11:30:25Z")

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The same issue on macOS, the package should be signed properly 🙂

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**Author:** ![hummersallad](https://avatars.discourse-cdn.com/v4/letter/h/b5ac83/32.png) [@hummersallad](https://forum.scalermusic.com/u/hummersallad)\
**Post date:** [June 24, 2022, 12:52pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/8 "2022-06-24T12:52:00Z")

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I have already reported this and while it is probably safe to install by right clicking this is not 100% OK! The installer should be properly signed! Period! I’m sure they will fix this very soon!

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**Author:** ![otono](https://avatars.discourse-cdn.com/v4/letter/o/53a042/32.png) [@otono](https://forum.scalermusic.com/u/otono)\
**Post date:** [June 24, 2022, 1:08pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/9 "2022-06-24T13:08:01Z")

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Agreed the installer should be signed properly.

Bypassing Gatekeeper because it produces inconvenient results is unacceptable.

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**Author:** ![davide](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/davide/32/824_2.png) [@davide](https://forum.scalermusic.com/u/davide)\
**Post date:** [June 25, 2022, 4:33pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/10 "2022-06-25T16:33:23Z")

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Getting signed correctly by the DEV team now, should be up on PIB soon.

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**Author:** ![otono](https://avatars.discourse-cdn.com/v4/letter/o/53a042/32.png) [@otono](https://forum.scalermusic.com/u/otono)\
**Post date:** [June 25, 2022, 5:05pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/11 "2022-06-25T17:05:08Z")

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Good to know, thanks for the update.

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<div class="post-metadata">

**Author:** ![hummersallad](https://avatars.discourse-cdn.com/v4/letter/h/b5ac83/32.png) [@hummersallad](https://forum.scalermusic.com/u/hummersallad)\
**Post date:** [June 25, 2022, 7:11pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/12 "2022-06-25T19:11:35Z")

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Great! But what do you mean by soon? Hours, days, weeks? 😀

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**Author:** ![drange](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@drange](https://forum.scalermusic.com/u/drange)\
**Post date:** [June 25, 2022, 10:19pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/13 "2022-06-25T22:19:44Z")

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**“6439-Scaler-2.6.0.pkg” can’t be opened because Apple cannot check it for malicious software.**  
when will this be updated wow

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**Author:** ![jamieh](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jamieh/32/1139_2.png) [@jamieh](https://forum.scalermusic.com/u/jamieh)\
**Post date:** [June 25, 2022, 11:38pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/14 "2022-06-25T23:38:37Z")

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It’s right here in this post…

> [@Can not install Scaler 2.6.0](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/10):
>
> Getting signed correctly by the DEV team now, should be up on PIB soon.

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<div class="post-metadata">

**Author:** ![hummersallad](https://avatars.discourse-cdn.com/v4/letter/h/b5ac83/32.png) [@hummersallad](https://forum.scalermusic.com/u/hummersallad)\
**Post date:** [June 26, 2022, 8:40am UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/15 "2022-06-26T08:40:16Z")

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I just downloaded 2.6 from PB but still not signed.  
BTW, I’m using 2.6 beta so no panic really!  
Just would be nice to replace the beta with the release version.  
Someday… 😀

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<div class="post-metadata">

**Author:** ![drange](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@drange](https://forum.scalermusic.com/u/drange)\
**Post date:** [June 27, 2022, 4:05pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/16 "2022-06-27T16:05:04Z")

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I understand that it was in the post I was just looking for an update days hours etc that was all gees

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**Author:** ![eakwarren](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/eakwarren/32/1805_2.png) [@eakwarren](https://forum.scalermusic.com/u/eakwarren)\
**Post date:** [June 28, 2022, 2:19pm UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/17 "2022-06-28T14:19:39Z")

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Just downloaded, still not signed. @davide, could there be a cacheing issue on PB’s side?

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<div class="post-metadata">

**Author:** ![davide](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/davide/32/824_2.png) [@davide](https://forum.scalermusic.com/u/davide)\
**Post date:** [June 29, 2022, 6:22am UTC](https://forum.scalermusic.com/t/can-not-install-scaler-2-6-0/10807/18 "2022-06-29T06:22:27Z")

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Will be up on PIB July 5th. Lead developer is overseas and can’t sign remotely. The version you have is the final version there is no difference other than than the sign off.
