# Black screen

**URL:** <https://forum.scalermusic.com/t/black-screen/8463>\
**Category:** Scaler 2 Support\
**Created:** [October 29, 2021, 8:19am UTC](https://forum.scalermusic.com/t/black-screen/8463 "2021-10-29T08:19:43Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Frederic](https://avatars.discourse-cdn.com/v4/letter/f/4491bb/32.png) [@Frederic](https://forum.scalermusic.com/u/Frederic)\
**Post date:** [October 29, 2021, 3:31pm UTC](https://forum.scalermusic.com/t/black-screen/8463/3 "2021-10-29T15:31:13Z")

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Welcome @jpCouleeCity

here is what you can try to get rid of this black screen issue:

- Reboot your computer after installing Scaler
- Make sure your graphic drivers are installed / up-to-date

If this doesn’t work:

- Disable OpenGL in Scalersettings:

- Windows:

The executables are located here:

- MacOS: /Users/Shared/Plugin Boutique/Scaler2/ScalerSettings.app
- Windows: C:\Users\Public\Public Documents\Plugin Boutique\Scaler2\ScalerSettings.exe

Go to the Help page and click “Turn OFF OpenGL”:

 ![image](https://canada1.discourse-cdn.com/flex012/uploads/scalermusic/original/2X/c/c2dd65f84df18aa45a1332c452f9d9880c9db0c6.jpeg)

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