# Black screen in ableton?!

**URL:** <https://forum.scalermusic.com/t/black-screen-in-ableton/4033>\
**Category:** Fixed\
**Created:** [June 16, 2020, 2:24am UTC](https://forum.scalermusic.com/t/black-screen-in-ableton/4033 "2020-06-16T02:24:29Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![eahowden](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/eahowden/32/1263_2.png) [@eahowden](https://forum.scalermusic.com/u/eahowden)\
**Post date:** [June 16, 2020, 2:24am UTC](https://forum.scalermusic.com/t/black-screen-in-ableton/4033/1 "2020-06-16T02:24:29Z")

</div>

i just bought this product and it doesnt work i get a totally black screen whats going on ?? been at this for hours

---

<div class="post-metadata">

**Author:** ![Ed1](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/ed1/32/263_2.png) [@Ed1](https://forum.scalermusic.com/u/Ed1)\
**Post date:** [June 16, 2020, 2:32am UTC](https://forum.scalermusic.com/t/black-screen-in-ableton/4033/2 "2020-06-16T02:32:52Z")

</div>

Hi @eahowden

here is what you can try to get rid of this black screen issue:

- Reboot your computer after installing Scaler
- Make sure your graphic drivers are installed / up-to-date

If this doesn’t work:

- Disable OpenGL in Scaler:
  - Navigate to following folder:
    - **Windows** : C:\Users\ username \AppData\Roaming\Plugin Boutique\Scaler2
    - **MacOS** : /Users/ username /Library/Application Support/Plugin Boutique/Scaler2

  - In the same folder open the file “Scaler2.settings” with a text editor
  - Either update or add the line:
    - \<VALUE name=“openGLRendering” val=“0”/\>

  - Launch Scaler 2 and check if you can see the interface

---

<div class="post-metadata">

**Author:** ![eahowden](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/eahowden/32/1263_2.png) [@eahowden](https://forum.scalermusic.com/u/eahowden)\
**Post date:** [June 16, 2020, 3:33am UTC](https://forum.scalermusic.com/t/black-screen-in-ableton/4033/3 "2020-06-16T03:33:50Z")

</div>

thnks so much its working i needed to update my drivers thaans