# Abelton 11 Instant crash

**URL:** <https://forum.scalermusic.com/t/abelton-11-instant-crash/10604>\
**Category:** Scaler 2 Support\
**Tags:** AbletonLive\
**Created:** [May 28, 2022, 7:09am UTC](https://forum.scalermusic.com/t/abelton-11-instant-crash/10604 "2022-05-28T07:09:17Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ydrias](https://avatars.discourse-cdn.com/v4/letter/y/a88e57/32.png) [@Ydrias](https://forum.scalermusic.com/u/Ydrias)\
**Post date:** [May 28, 2022, 7:09am UTC](https://forum.scalermusic.com/t/abelton-11-instant-crash/10604/1 "2022-05-28T07:09:17Z")

</div>

Hey guys, I just bought scaler2 and so far I haven’t even been able to open it. I have the vst file in the same location as all my other vst’s and they are working with no problems. I have no idea to be honest. I get a black screen for a moment, a weird sound, and then it crashes. I’m not sure where the sound directory folder should be filed either. Any help would be much appreciated.

Thanks guys!!

---

<div class="post-metadata">

**Author:** ![jjfagot](https://yyz2.discourse-cdn.com/flex012/user_avatar/forum.scalermusic.com/jjfagot/32/5698_2.png) [@jjfagot](https://forum.scalermusic.com/u/jjfagot)\
**Post date:** [May 28, 2022, 8:12am UTC](https://forum.scalermusic.com/t/abelton-11-instant-crash/10604/2 "2022-05-28T08:12:48Z")

</div>

It seems that it is a graphics problem, something that has already been consulted on other occasions. He left here one of the possible solutions that he gave in his day Ed1. Luck

[Ed1](https://forum.scalermusic.com/u/Ed1)[Team](https://forum.scalermusic.com/g/Team) wrote:  
the fact that the screen stays black points to a graphic issue, either a missing GPU driver or an incompatible OpenGL version.

You can disable OpenGL Rendering from the ScalerSettings application:

- Press the **Windows** key to open the search and type “ **ScalerSettings** ”

- Go to the Help page and click “Turn OFF OpenGL”:

---

<div class="post-metadata">

**Author:** ![Ydrias](https://avatars.discourse-cdn.com/v4/letter/y/a88e57/32.png) [@Ydrias](https://forum.scalermusic.com/u/Ydrias)\
**Post date:** [May 28, 2022, 9:22am UTC](https://forum.scalermusic.com/t/abelton-11-instant-crash/10604/3 "2022-05-28T09:22:35Z")

</div>

I’ve managed to fix it. Yesss!! Case closed, thank you!!