# Scaler 3 Support **URL:** https://forum.scalermusic.com/c/scaler-3-support/34.md [Latest](https://forum.scalermusic.com/latest.md) · [Categories](https://forum.scalermusic.com/categories.md) · [Tags](https://forum.scalermusic.com/tags.md) --- ## [About the Scaler 3 Support category](https://forum.scalermusic.com/t/about-the-scaler-3-support-category/19984)
**Author:** [@davide](https://forum.scalermusic.com/u/davide)\ **Replies:** 0\ **Last updated:** [March 26, 2025, 2:22am UTC](https://forum.scalermusic.com/t/about-the-scaler-3-support-category/19984 "2025-03-26T02:22:16Z")
Report bugs, find solutions, see known issues, check latest versions here. --- ## [iPad Section C Main track UI scroll bug Scaler 3.3](https://forum.scalermusic.com/t/ipad-section-c-main-track-ui-scroll-bug-scaler-3-3/25310)
**Author:** [@Rene](https://forum.scalermusic.com/u/Rene)\ **Replies:** 2\ **Last updated:** [October 26, 2026, 5:41pm UTC](https://forum.scalermusic.com/t/ipad-section-c-main-track-ui-scroll-bug-scaler-3-3/25310 "2026-10-26T17:41:12Z")
There is scrolling bug in section C when trying to scroll left or right on the arrangement, when trying to scroll left or right the arrangement just dodgy and flickering and not moving. If you make very small and precise… --- ## [Troubleshooting UJAM GUI Lag, Freezes, or Crashes](https://forum.scalermusic.com/t/troubleshooting-ujam-gui-lag-freezes-or-crashes/24820)
**Author:** [@ClaudioPorcellana](https://forum.scalermusic.com/u/ClaudioPorcellana)\ **Replies:** 5\ **Last updated:** [October 26, 2026, 1:51pm UTC](https://forum.scalermusic.com/t/troubleshooting-ujam-gui-lag-freezes-or-crashes/24820 "2026-10-26T13:51:26Z")
Hi folks I am trying to understand why I’ve still crashes with Scaler 3 and UJAM plugins I had no crashes for a whole year before re-using them, so I searched and found the article below; it is linked to a particular D… --- ## [Scaler 3.3.2 VST3 hangs then crashes Live 12.4.6 (Win 11) on Detect with Arpeggiator + Bouncy Notes feeding it — reproducible, set + dumps attached](https://forum.scalermusic.com/t/scaler-3-3-2-vst3-hangs-then-crashes-live-12-4-6-win-11-on-detect-with-arpeggiator-bouncy-notes-feeding-it-reproducible-set-dumps-attached/25297)
**Author:** [@jeremeyhustman](https://forum.scalermusic.com/u/jeremeyhustman)\ **Replies:** 2\ **Last updated:** [October 26, 2026, 3:56am UTC](https://forum.scalermusic.com/t/scaler-3-3-2-vst3-hangs-then-crashes-live-12-4-6-win-11-on-detect-with-arpeggiator-bouncy-notes-feeding-it-reproducible-set-dumps-attached/25297 "2026-10-26T03:56:52Z")
\-Scaler 3.3.2 (build 79ae621) VST3 -Ableton Live 12.4.6 (Suite) -Windows 11 Pro 10.0.26300 -No instrument loaded, Scaler receiving MIDI Summary: Pressing Detect while Scaler is receiving MIDI generated by Live’s Arp… --- ## [Rogue note in MIDI editor](https://forum.scalermusic.com/t/rogue-note-in-midi-editor/25301)
**Author:** [@jwicked87](https://forum.scalermusic.com/u/jwicked87)\ **Replies:** 6\ **Last updated:** [October 23, 2026, 5:04pm UTC](https://forum.scalermusic.com/t/rogue-note-in-midi-editor/25301 "2026-10-23T17:04:55Z")
When zooming in and out in the MIDI editor there is an extra note that appears and slides up and down past the other notes (in other words, it doesn’t maintain the same position relative to the other notes). It’s not pa… --- ## [Chord edit functionality](https://forum.scalermusic.com/t/chord-edit-functionality/25300)
**Author:** [@SpaceElf1](https://forum.scalermusic.com/u/SpaceElf1)\ **Replies:** 0\ **Last updated:** [October 21, 2026, 5:23pm UTC](https://forum.scalermusic.com/t/chord-edit-functionality/25300 "2026-10-21T17:23:28Z")
I have a chord I want to edit. I select it and choose edit chord. I add a bass note, and the original chord changes- down an octave I think. I just want to add the bass note and leave the chord as it was. What am I missi… --- ## [Scaler3 Audio does not output midi](https://forum.scalermusic.com/t/scaler3-audio-does-not-output-midi/25295)
**Author:** [@perfe](https://forum.scalermusic.com/u/perfe)\ **Replies:** 2\ **Last updated:** [October 21, 2026, 6:46am UTC](https://forum.scalermusic.com/t/scaler3-audio-does-not-output-midi/25295 "2026-10-21T06:46:29Z")
I use Reaper. I want to play some VSTi chained after ScalerAudio. That instrument is not receiving any MIDI. I have put a MIDI data logger and nothing comes from ScalerAudio. It is odd that the same setup works perfectl… --- ## [Importing Presets from PC to IPads](https://forum.scalermusic.com/t/importing-presets-from-pc-to-ipads/25289)
**Author:** [@BlackHawk](https://forum.scalermusic.com/u/BlackHawk)\ **Replies:** 1\ **Last updated:** [October 20, 2026, 1:40am UTC](https://forum.scalermusic.com/t/importing-presets-from-pc-to-ipads/25289 "2026-10-20T01:40:04Z")
I imported a Preset from my PC using Scaler 3.3.2 to my iPad using Scaler 3.3.1. I get the message in the following message: “Failed to load Unfortunately, some of the data appears to have been stored incorrectly and c… --- ## [Scaler 3 iPad version - played motions do not include chord extension notes](https://forum.scalermusic.com/t/scaler-3-ipad-version-played-motions-do-not-include-chord-extension-notes/25290)
**Author:** [@dwcrook](https://forum.scalermusic.com/u/dwcrook)\ **Replies:** 1\ **Last updated:** [October 20, 2026, 1:32am UTC](https://forum.scalermusic.com/t/scaler-3-ipad-version-played-motions-do-not-include-chord-extension-notes/25290 "2026-10-20T01:32:03Z")
I have a C minor add 9 chord in my sequence: C-Eb-G-D. When the sequence is played without a performance turned on, all 4 notes play. When a performance is turned on only the base notes of the Cm chord are included, C-Eb… --- ## [Scaler 3.3.0.0 Access Violation (c0000005) on Unload in FL Studio 2026](https://forum.scalermusic.com/t/scaler-3-3-0-0-access-violation-c0000005-on-unload-in-fl-studio-2026/24996)
**Author:** [@dshidoesit](https://forum.scalermusic.com/u/dshidoesit)\ **Replies:** 8\ **Last updated:** [October 20, 2026, 12:29am UTC](https://forum.scalermusic.com/t/scaler-3-3-0-0-access-violation-c0000005-on-unload-in-fl-studio-2026/24996 "2026-10-20T00:29:28Z")
I encountered a sudden hard crash (silent exit) in FL Studio 2026 shortly after replacing an instance of Scaler 3 on the Channel Rack with another plugin (FLEX in this case). FL Studio closed instantly without generating… --- ## [Bug: Beat 1 MIDI note fails to trigger on initial start](https://forum.scalermusic.com/t/bug-beat-1-midi-note-fails-to-trigger-on-initial-start/25293)
**Author:** [@donnyflo](https://forum.scalermusic.com/u/donnyflo)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 11:10pm UTC](https://forum.scalermusic.com/t/bug-beat-1-midi-note-fails-to-trigger-on-initial-start/25293 "2026-10-19T23:10:08Z")
MIDI notes placed exactly on beat 1 fail to trigger on the first playback pass. The rest of the pattern plays fine, and beat 1 triggers as expected once the loop restarts. If I nudge that first midi note later just off … --- ## [Serum 2 VST3 not showing up in Scaler 3](https://forum.scalermusic.com/t/serum-2-vst3-not-showing-up-in-scaler-3/21741)
**Author:** [@Jason\_ZA](https://forum.scalermusic.com/u/Jason_ZA)\ **Replies:** 36\ **Last updated:** [October 13, 2026, 11:02pm UTC](https://forum.scalermusic.com/t/serum-2-vst3-not-showing-up-in-scaler-3/21741 "2026-10-13T23:02:19Z")
Good day. I have done multiple rescans of my plugins but it is not showing Serum 2 in the plugins list. It shows the original Serum but it is odd than Serum 2 is not showing. From what I can see, it seems like all plugin… --- ## [Scaler 3.3 Missing Presets?](https://forum.scalermusic.com/t/scaler-3-3-missing-presets/25281)
**Author:** [@ReallyWithThat](https://forum.scalermusic.com/u/ReallyWithThat)\ **Replies:** 1\ **Last updated:** [October 13, 2026, 7:57pm UTC](https://forum.scalermusic.com/t/scaler-3-3-missing-presets/25281 "2026-10-13T19:57:59Z")
I’m following along with the Scaler tutorials and it says Scaler 3.3 has a lot of content that comes with it. I was browsing the presets and mine only has 18, and they all say “template”. Am I missing a bunch of factor… --- ## [Scaler 3 v3.3.2 VST3 (Win 11, Ableton Live 12.4.6) crashes](https://forum.scalermusic.com/t/scaler-3-v3-3-2-vst3-win-11-ableton-live-12-4-6-crashes/25279)
**Author:** [@raybeastproductions](https://forum.scalermusic.com/u/raybeastproductions)\ **Replies:** 0\ **Last updated:** [October 12, 2026, 9:21pm UTC](https://forum.scalermusic.com/t/scaler-3-v3-3-2-vst3-win-11-ableton-live-12-4-6-crashes/25279 "2026-10-12T21:21:36Z")
Setup Scaler 3 v3.3.2 VST3 (current release), Ableton Live 12.4.6 Suite, Windows 11 25H2 Reproduces 100%: load Scaler 3 on a MIDI track, open the editor, click anywhere in it, Live dies instantly. What the crash repor… --- ## [Scaler 3 sometimes won't stop playback when stop icon is clicked](https://forum.scalermusic.com/t/scaler-3-sometimes-wont-stop-playback-when-stop-icon-is-clicked/25256)
**Author:** [@FWSchreck](https://forum.scalermusic.com/u/FWSchreck)\ **Replies:** 2\ **Last updated:** [October 6, 2026, 9:44pm UTC](https://forum.scalermusic.com/t/scaler-3-sometimes-wont-stop-playback-when-stop-icon-is-clicked/25256 "2026-10-06T21:44:22Z")
Hello, Sometimes Scaler 3.3 Standalone won’t stop playback when the stop button is clicked. It will cycle through the current session indefinitely. Is there an alternative way to stop playback? Thanks. --- ## [Scaler 3 corruption trying to spawn a popup modal window](https://forum.scalermusic.com/t/scaler-3-corruption-trying-to-spawn-a-popup-modal-window/25255)
**Author:** [@nsteblay](https://forum.scalermusic.com/u/nsteblay)\ **Replies:** 4\ **Last updated:** [October 4, 2026, 11:29pm UTC](https://forum.scalermusic.com/t/scaler-3-corruption-trying-to-spawn-a-popup-modal-window/25255 "2026-10-04T23:29:06Z")
I’m getting the following error … Translated Report (Full Report Below) Process: Scaler 3 \[42850\] Path: /Applications/Scaler 3.app/Contents/MacOS/Scaler 3 Identifier: com.scalermus… --- ## [Scaler Freezes when try to save in another hard disk](https://forum.scalermusic.com/t/scaler-freezes-when-try-to-save-in-another-hard-disk/20376)
**Author:** [@omonymos](https://forum.scalermusic.com/u/omonymos)\ **Replies:** 22\ **Last updated:** [October 1, 2026, 2:21pm UTC](https://forum.scalermusic.com/t/scaler-freezes-when-try-to-save-in-another-hard-disk/20376 "2026-10-01T14:21:56Z")
When i try to save a scaler project outside of “C:\\ProgramData\\Scaler Music\\Scaler 3\\Presets\\Use” it creates the save file and Scaler Freezes for ever. I have to force terminate Ableton through task manager. (scaler run… --- ## [Serious MIDI glitch with sustained notes](https://forum.scalermusic.com/t/serious-midi-glitch-with-sustained-notes/25254)
**Author:** [@SpaceElf1](https://forum.scalermusic.com/u/SpaceElf1)\ **Replies:** 0\ **Last updated:** [September 30, 2026, 5:43pm UTC](https://forum.scalermusic.com/t/serious-midi-glitch-with-sustained-notes/25254 "2026-09-30T17:43:34Z")
I’ve shared a few of these. I don’t really have time to get into more detail. The details are simple enough and clear from the screen recordings. It could be a loopy pro issue, but I doubt it. I’m pretty sure it’s happen… --- ## [Scaler 3 Latest Version](https://forum.scalermusic.com/t/scaler-3-latest-version/20939)
**Author:** [@davide](https://forum.scalermusic.com/u/davide)\ **Replies:** 13\ **Last updated:** [September 29, 2026, 6:34am UTC](https://forum.scalermusic.com/t/scaler-3-latest-version/20939 "2026-09-29T06:34:40Z")
Bookmark this thread to receive updates To download latest Scaler 3 updates please login to https://scalermusic.com Login to your account and go to ‘My Products’ and click the Windows or Mac OS Installer to download. C… --- ## [Chord Assignment in a note](https://forum.scalermusic.com/t/chord-assignment-in-a-note/25250)
**Author:** [@sanjoydasg](https://forum.scalermusic.com/u/sanjoydasg)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 12:09am UTC](https://forum.scalermusic.com/t/chord-assignment-in-a-note/25250 "2026-09-28T00:09:26Z")
May be I am missing something in Scaler 3 new updates. I am using studio one 7 as a Daw. Question 1: How do I assign a chord with a certain note in Scaler 3 using midi/piano without using following pattern? There is an… --- ## [Main track voicing not extracting into child motion tracks](https://forum.scalermusic.com/t/main-track-voicing-not-extracting-into-child-motion-tracks/25248)
**Author:** [@MJ3000](https://forum.scalermusic.com/u/MJ3000)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 9:01pm UTC](https://forum.scalermusic.com/t/main-track-voicing-not-extracting-into-child-motion-tracks/25248 "2026-09-27T21:01:49Z")
I used “Auto Voice Leading” to create a voicing on my main track. I created a child motion track but it is not inheriting the voicing, even after selecting “Voicing extracted”. For example, in the screenshots you can s… --- ## [Ipad - Midi Routing Problem in Cubasis](https://forum.scalermusic.com/t/ipad-midi-routing-problem-in-cubasis/25235)
**Author:** [@kjlietz](https://forum.scalermusic.com/u/kjlietz)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 7:08am UTC](https://forum.scalermusic.com/t/ipad-midi-routing-problem-in-cubasis/25235 "2026-09-23T07:08:59Z")
I treated myself to an iPad Pro 11 M5 last June. Of course, I also bought myself Scaler 3 for IpadOS and I felt at home immediately. Cubasis (IpadOS) seems to have a problem to remember midi routing when changing the tr… --- ## [Scaler 3 for Ipad](https://forum.scalermusic.com/t/scaler-3-for-ipad/25233)
**Author:** [@christian.bureau](https://forum.scalermusic.com/u/christian.bureau)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 8:33pm UTC](https://forum.scalermusic.com/t/scaler-3-for-ipad/25233 "2026-09-22T20:33:51Z")
I am watching a tutorial on YouTube regarding scaling 3. (https://www.youtube.com/watch?v=q0h9L2lL1i8&t=1378s) The YouTuber shows us how to select a key in this case C major and then apply a filter to it through the “MOO… --- ## [Sketches broken and don’t makes sense when they do work, to me](https://forum.scalermusic.com/t/sketches-broken-and-don-t-makes-sense-when-they-do-work-to-me/25228)
**Author:** [@SpaceElf1](https://forum.scalermusic.com/u/SpaceElf1)\ **Replies:** 1\ **Last updated:** [September 21, 2026, 1:44am UTC](https://forum.scalermusic.com/t/sketches-broken-and-don-t-makes-sense-when-they-do-work-to-me/25228 "2026-09-21T01:44:54Z")
Here’s a video of a bug with sketches. For some reason it goes to a blank screen when I add a chord to a sketch. There was a message about voice leading, but I turned that off and the problem remains. Prior to that wh… --- ## [Hanging Note Bug](https://forum.scalermusic.com/t/hanging-note-bug/25208)
**Author:** [@SpaceElf1](https://forum.scalermusic.com/u/SpaceElf1)\ **Replies:** 3\ **Last updated:** [September 21, 2026, 12:03am UTC](https://forum.scalermusic.com/t/hanging-note-bug/25208 "2026-09-21T00:03:38Z")
I’ve shared a couple of instances before. Here’s quite a clear and simple example. A sustained note on the clarinet kicks in halfway through the loop and remains even if I mute the track. Please can you look into this. h… --- ## [Copy a work file between Scaler 3.3.1 standalone and Scaler in Reaper](https://forum.scalermusic.com/t/copy-a-work-file-between-scaler-3-3-1-standalone-and-scaler-in-reaper/25222)
**Author:** [@MusicStudent](https://forum.scalermusic.com/u/MusicStudent)\ **Replies:** 4\ **Last updated:** [September 17, 2026, 1:41pm UTC](https://forum.scalermusic.com/t/copy-a-work-file-between-scaler-3-3-1-standalone-and-scaler-in-reaper/25222 "2026-09-17T13:41:41Z")
I am dying here. I can not open the same project file (I want the chordchart on the maintrack and I want all the work I did on the Arrange tab (I want it all. And I want to work Off-line in standalone and separately … --- ## [iPad GUI - no effective GUI-scaling](https://forum.scalermusic.com/t/ipad-gui-no-effective-gui-scaling/25219)
**Author:** [@wfmweb](https://forum.scalermusic.com/u/wfmweb)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 5:23am UTC](https://forum.scalermusic.com/t/ipad-gui-no-effective-gui-scaling/25219 "2026-09-17T05:23:27Z")
Scaler 3 appears to be a powerful and potentially excellent music-production app, but its interface on iPad is far too small to use comfortably. The text and controls are extremely difficult to see, even with glasses, an… --- ## [Changing Keys - Playing Live - Scaler 3 for iPad](https://forum.scalermusic.com/t/changing-keys-playing-live-scaler-3-for-ipad/25175)
**Author:** [@OldTimerBill](https://forum.scalermusic.com/u/OldTimerBill)\ **Replies:** 5\ **Last updated:** [September 8, 2026, 3:08pm UTC](https://forum.scalermusic.com/t/changing-keys-playing-live-scaler-3-for-ipad/25175 "2026-09-08T15:08:14Z")
Hi All, I am currently trying to use Scaler 3 on the iPad to play live. I set up a cord set, for example G major so that I can play the G major chords with my left hand on the white keys. I then go into the arrange pag… --- ## [Fender Studio 8.1.1 - Scaler 3](https://forum.scalermusic.com/t/fender-studio-8-1-1-scaler-3/25079)
**Author:** [@jsljustin](https://forum.scalermusic.com/u/jsljustin)\ **Replies:** 15\ **Last updated:** [September 8, 2026, 7:28am UTC](https://forum.scalermusic.com/t/fender-studio-8-1-1-scaler-3/25079 "2026-09-08T07:28:09Z")
Hi all, sadly we are back to Scaler 3 (latest version) crashing Fender Studio 8.1.1. Unfortunately this hard crash is not creating Fender Studio Pro 8 dump files (crash logs) but event viewer captured it, fortunately, … --- ## [Scaler 3.3.1 and spitfire audio bbc symphony orchestra not loading](https://forum.scalermusic.com/t/scaler-3-3-1-and-spitfire-audio-bbc-symphony-orchestra-not-loading/25203)
**Author:** [@Gerard](https://forum.scalermusic.com/u/Gerard)\ **Replies:** 2\ **Last updated:** [September 8, 2026, 1:19am UTC](https://forum.scalermusic.com/t/scaler-3-3-1-and-spitfire-audio-bbc-symphony-orchestra-not-loading/25203 "2026-09-08T01:19:32Z")
scaler 3.3.1 geeft een foutmelding als ik s.a. bbc symphony orchestra wil laden in scaler. Scaler vraagt om een interngeluid te laden of een plug in die hij kent, terwijl de plug in gewoon werkt als ik hem in cakewalk so… [Next page](https://forum.scalermusic.com/c/scaler-3-support/34.md?page=1)